Mathías Carmona Email & Phone Number

Uruguay

Uruguay

Rejoined Howdy following a direct request from the client for my expertise, after being laid off in October 2021. Currently working with two different teams:- Virtual Pharmacy: Leading QA efforts for the development and maintenance of online pharmacy solutions.- Telehealth Consults Handling: Managing QA responsibilities for telehealth consults, ensuring smooth functionality and user experience.As the sole QA Analyst for both teams, I handle comprehensive QA tasks, including test management, product refinement, and collaboration with stakeholders (PMs, designers and developers) to ensure alignment and achieve project goals.

Uruguay

Worked on two distinct projects for different clients each with unique challenges and responsibilities:CheckAlt (Financial Services Company)- Integration Testing: Led integration testing between APIs and the frontend using Postman, ensuring seamless communication and data integrity.- IVR System Testing: Developed and executed manual test cases for an IVR system, verifying customer interactions like account management and payment processing.- Defect Resolution: Collaborated with development and product teams to identify and resolve defects, achieving a 98% bug resolution rate before deployment.Popmenu ( Restaurant Solutions Startup)- AI Bot Testing: Defined and executed test cases for an AI-driven customer service bot, focusing on NLP accuracy and voice recognition.- Platform Testing: Conducted manual testing of website management, order management, and marketing tools to ensure feature reliability.- UAT Collaboration: Played a key role in UAT, validating that the final product met business requirements before release.

Uruguay

Truepill (Pharmacy and Healthcare Company)I transitioned from testing pull requests to becoming the sole QA resource for one of the teams, overseeing all quality control processes:- Test Suite Creation: Developed and executed a comprehensive test suite from scratch, ensuring robust test coverage.- Collaboration: Worked closely with the Project Manager and Engineering Manager to refine requirements and align them with project goals.- Leadership and Training: Trained and supervised QA resources, maintaining high quality standards.Process Management: Managed test execution in Jira (xRay), reported bugs, verified fixes, and created sign-off documents for feature releases.

Uruguay

CPG is a software company that specializes in providing sales and logistics management solutions for distribution companies across multiple countries in our region.- Testing Execution: Performed smoke, ad-hoc, exploratory, and regression testing.- Mobile Testing: Led testing efforts for the mobile version of the software as the sole QA member on the project.

Montevideo

Memory is the developer of one of the most used accounting softwares in Uruguay.I was hired to start forming a QA team, which at that time did not exist in the company. - QA Team Formation: Initiated and built the QA team from scratch.- Test Strategy: Defined Test Strategy and Test Plan, including requirements analysis, functionality identification, and environmental needs.

Uruguay

Contributed to the QA team for an online school product:- Data Consistency Testing: Verified data consistency between databases and GUI.- Automation Course: Completed an automation course using Eclipse.

Uruguay

At Before, I began my career in software quality assurance, quickly adapting to a dynamic environment and gaining experience working for a U.S. client within an Agile/Scrum framework. This role laid a strong foundation for my QA career, equipping me with diverse skills and a deep understanding of quality assurance processes.- Requirements Analysis: Analyzed project requirements to ensure thorough understanding and accurate test coverage.- Test Case Design and Execution: Created and executed test cases across multiple projects, including functional, regression, and load testing.- Documentation: Developed and maintained project documentation, including test strategies and QA processes.- Automation and Scripting: Contributed to automation efforts using tools like Test Complete, Sahi, and Watir.- Environment Management: Managed and updated QA environments to ensure testing accuracy.- Collaboration: Worked closely with developers and stakeholders, ensuring project goals were met and raising concerns when needed.

Uruguay

Working on sales and distribution management software.- Product Implementation and Training: Managed the implementation of a sales of the software for major clients, including onsite installation, environment configuration, and end-user training.- Technical Support and Error Management: Provided technical support from the Montevideo office, resolving software issues, generating SQL2005 reports, performing data backups, and offering remote user assistance.

Uruguay

Handled sales and customer support in the IT section of a major store.- Sales and Support: Managed sales, stock, and customer support responsibilities.

PCs maintenance and repair.

Maintenance and repair of company computers and network.

Education record

Bachelor'S Degree, Informática