Mathias Ewald Top Email & Phone Number

Esbjerg, Syddanmark, Danmark

Esbjerg Area, Denmark

My second employment at Total E&P, this time through Wipro Limited.Once again I'm working in the Onsite Support team.- Case handling in ServiceNow- User support in helpdesk, remotely or onsite- Installation, setup and troubleshooting of computers, mobile devices and IT equipment- Software support- Processing of ID cards- SIM card and subscription support.

Esbjerg Area, Denmark

I was employed to Total E&P through DBA Consult.At Total I was a part of Onsite support that supported users in Esbjerg and offshore locations.I was involved in the migration from Maersk Oil to Total.I was working with a lot of different tasks, for instance:- Case handling in ServiceNow- User support in helpdesk, remotely or onsite- Installation, setup and.

Esbjerg Area, Denmark

As a support consultant at C2IT, I got valuable insights into how outsourcing companies work. I have supported customers over the phone and onsite:- Troubleshooting and setup of software, computers, smartphones- User administration in AD and Office 365- Case handling in Servicenow

Denmark

When I worked as a service technician at Neisa Denmark, I drove to assignments throughout the country, which was covered repairing, replacing and preparing a number of products at both private and business customers:- Laptops, desktops, tablets and monitors from HP and Lenovo- Philips TV- POS equipment from Wincor Nixdorf and Lidl- Cash Recycling Systems.

Copenhagen Area, Capital Region, Denmark

As a consultant for Mansoft, I was posted on time-limited assignments:University of Copenhagen- Helpdesk: 1st level support, remote control, receive calls, register, document and dispatch cases- PC team: 2nd level support, installation, preparation, troubleshooting and setup of PCs and other IT equipment- User administration in many different programs.

Copenhagen Area, Denmark

Most of all, my employment relationship with iRep.dk was like a journey back to school, where I learned how smartphones and tablets are put together. It helped me in my subsequent jobs if, for example, I have had to troubleshoot on mobile devices.The job itself was to receive smartphones and tablets from customers in the store, then troubleshoot on each.

Copenhagen Area, Capital Region, Denmark

I have been employed by Holbæk local authority's IT department. Here I was part of their AD team where I handled cases in HP Service Manager.- User administration in AD, Exchange and KMD- 1st level support via telephone and remote control- Preparation of iPhone's, iPad's and smartphones

Copenhagen Area, Capital Region, Denmark

- Build, troubleshoot, repair and prepare PCs, smartphones, AV, printer and other IT equipment- Software support on e.g. Microsoft Office- Purchase of hardware- Customer support in store and through remote desktop- User administration in Active Directory

Copenhagen Area, Capital Region, Denmark

My apprenticeship at Folk & EDB was at a small IT store and repair shop, where I had a lot of responsibility, customer contact and a close collaboration with my colleagues:- Build, troubleshoot, repair and prepare PCs, smartphones, AV, printer and other IT equipment- Software support on e.g. Microsoft Office- Purchase of hardware- Customer support in store.

It Supporter

It Supporter

10. Klasse

Folkeskole 0. - 9. Klasse