• Brand ambassador at various meetings and conferences throughout the U.S. and abroad• Drive sales by building client relationships and brand development• Established company’s digital and social media presence by managing all user accounts over popular social media sites• Identify opportunities to increase and expand client base

• Assisted with diplomatic sales and worked directly with foreign embassies• Negotiated with corporate travel agents to achieve full occupancy• Utilized cultural sensitivity skills to appropriately coordinate welcome packages that were in accordance with high profile international guests’ customs• Attended daily French courses in order to more effectively communicate with North African diplomats

• Realized over $300,000 in spa revenue• Worked interdepartmentally to secure bookings for group conferences held at our resort• Implemented weekly grammar lessons to improve sales revenue and professionalism in communicating with customers

• Partnered with multiple on-site locations to ensure high efficiency to meet guests’ demands in merchandise stores, resulting in increased guest satisfaction• Translated for Latin American tour groups in Spanish and Portuguese to help overcome cultural and language barriers while visiting the park• Supervised training for incoming employees to improve guest relations• Collaborated on marketing research projects for the implementation of new promotional strategies• Developed a product placement restructuring plan to increase sales of seasonal merchandise • Served a diverse clientele on a high-volume basis in the largest merchandise store within the organization

• Managed Stow Department Operations to maximize performance efficiency• Actively engaged and managed 70 associates to increase productivity metrics and reduce quality errors• Responsible for daily inspections and safety audits in order to minimize workplace injuries