Customer Experience Partner
København, Hovedstaden, Danmark
During my tenure with Roche in the Point of Care team I have had a fusion role consisting of 80% product and business development activities and 20% account management activities. In a core team of 3 we developed a software platform in close collaboration with our development partners. This involved all activities related to developing a product and the whole business around it. This was also the first product ever being developed in the Danish affiliate and hence I also took great part in… Show more During my tenure with Roche in the Point of Care team I have had a fusion role consisting of 80% product and business development activities and 20% account management activities. In a core team of 3 we developed a software platform in close collaboration with our development partners. This involved all activities related to developing a product and the whole business around it. This was also the first product ever being developed in the Danish affiliate and hence I also took great part in extending the company's ISO 9001 certification to develop products. The role as product and business developer also involved pilot studies where I was responsible and took lead on recruiting, contracting, installation at customer sites and customer support. Recently, I was responsible for producing a video targeted towards the healthcare industry's upper management and for internal global use. Show less