During my time as a bartender at The Tavern Pub, I was able to build a reputation for myself as a reliable and efficient professional.I always tried to go the extra mile to ensure the satisfaction of my customers.Some specific ways I contributed to the company include:- Greeting and seating over 500 guests per weekend with a warm and friendly demeanour.- Taking orders accurately and efficiently for an average of 150 drinks per shift, ensuring customer satisfaction.- Maintaining cleanliness and hygiene and ensuring all surfaces were disinfected regularly.- Crafting classic cocktails and pouring and serving over 500 drinks per week to customers while handling cash and credit card transactions.- Restocking the bar and conducting bar inventory and stock control to ensure the bar is always well-stocked and we never run out of popular drinks.- Interacting with customers courteously and professionally, resulting in several regulars who would specifically come back to the same bar.- Handling karaoke events and engaging customers, resulting in a 20% increase in sales on those nights compared to regular weeknights.Overall, I am proud of my contributions to The Tavern Pub and the impact I was able to make on the company and its customers.

As a Voice Over Artist, I had the privilege of lending my voice to various Indian Bollywood series that were set to be broadcasted in multiple parts of the world, including DSTV, a popular streaming service in South Africa.My role involved dubbing the selected movies and series with efficiency and accuracy, while also ensuring that the emotions portrayed by the actors were conveyed through sound.Some of my key achievements include:- Delivering high-quality voice-over work for several Bollywood series and movies that were highly appreciated by the audience- Adapting my voice to match the tone and style of the original actors, thereby enhancing the overall viewing experience- Collaborating effectively with the production team and directors to ensure that the dubbing work was completed within the given time frame.

As a Bar Waiter at The Tavern Pub, I conducted market research and provided fact-based analytics and insights to facilitate better decision-making.I also assisted with the preparation of digital marketing plans and strategies to drive customer engagement and user base.Key Achievements:-• Greeted and seated guests to provide a warm welcome and ensure a great first impression.• Took orders accurately and efficiently to prevent delays in service and maintain customer satisfaction.• Ensured the front of the house ran smoothly by coordinating with the waitstaff to keep the tables clean, stocked, and ready for the next guest.• Ensured customer satisfaction by providing exceptional service, addressing customer concerns tactfully, and resolving any issues that arose.

I designed a visually appealing website for a talented photographer in Mauritius.By incorporating all the necessary features such as SEO, social media integration, and mobile responsiveness, the website attracted more clients and increased the photographer's visibility.The photographer was able to gain more corporate events and growas a result. their business

I was exposed to several key Sales and Marketing functions in the hotel industry as mentioned below.- Sales and Marketing- Central Reservation Office- Revenue Management- Groups and Incentives- Communication and Branding