Mathias Rodil Bach
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Mathias Rodil Bach Email & Phone Number

Digital Forretningsudvikler at AURA
Location: Aarhus, Central Denmark Region, Denmark 8 work roles 2 schools
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Current company
Role
Digital Forretningsudvikler
Location
Aarhus, Central Denmark Region, Denmark
Company size

Who is Mathias Rodil Bach? Overview

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Mathias Rodil Bach is listed as Digital Forretningsudvikler at AURA, a company with 431 employees, based in Aarhus, Central Denmark Region, Denmark. AeroLeads shows a matched LinkedIn profile for Mathias Rodil Bach.

Mathias Rodil Bach previously worked as Process Manager at Aura and Business Developer at Nuuday. Mathias Rodil Bach holds Diplomuddannelse from Erhvervsakademi Aarhus | Business Academy Aarhus.

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AURA

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Profile bio

About Mathias Rodil Bach

Process Manager, with a proven track record for streamlining business operations and driving data-driven decisions. Usually seen carrying a large business-developer/analyst toolbox, with including Power BI, SQL and Python, along the trusty Office-suite. I bridge the gap between technical expertise and business needs, translating complex concepts into actionable plans.

Listed skills include Uddannelse Og Udvikling, Undervisning, Kundefokuseret Service, Kundeservice, and 1 others.

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Mathias Rodil Bach's current company

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AURA
Aura
Digital Forretningsudvikler
Aarhus, DK
Website
Employees
431
AeroLeads page
8 roles

Mathias Rodil Bach work experience

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Digital Forretningsudvikler

Aarhus, DK

Process Manager

Current

Hovedkompetence og kerneopgaver:- Dataanalyse af ordredata, forbrugsdata og henvendelsesdata, ved hjælp af Python, Pandas med visualisering i SQL og Power BI- Identificering og eliminerer flaskehalse i eksisterende interne processer.- Procesoptimering og procesdesign for at optimere arbejdsgange og øge produktiviteten (og arbejdsglæden) i den daglige.

Nov 2023 - Present

Business Developer

- Ansvarlig for refinement af userstories til backlog, samt prioritering i samråd med designere og udviklere- Kontinuerlig vedligholdelse af roadmap, samt ressourcesikring af planlagte leverancer - samt ugentlig rapportering på denne.- Businesscaseudvikling til hhv. Chatbot og voicebot, til omkostningsreducering i kundecenter.- Omnichannelstrategi for.

Mar 2023 - Nov 2023

Ux Designer

Aarhus, Middle Jutland, Denmark

I am part of a project, where we're focusing on reducing the number of calls to our callcentres, by offering our customers easy, self-service alternatives, with voicebots. Along with 'just' offering our customers alternative, we make deep integrations to our back-end systems, to give up-to-date information about their subscriptions and services - and.

Apr 2021 - Mar 2023

Ux Researcher

I was part of a project, where our focus was reducing clutter and frustrations from internal processes and guidelines. - Researching processes to improve, using workshops with internal stakeholders- Defining our customer agents way of working, in collaboration with senior project managers- Data analysis, using PowerBI and SQL- Stakeholder management- Minor.

May 2020 - Apr 2021

Proceskonsulent

- Intern processoptimering for kontaktcenter- Processafklaring, projektledelse og idriftsættelse af nye processer, for kunderejser online, i kundecentret og i retail-butikker

Oct 2019 - May 2020

Uddannelseskonsulent

- Varetaget uddannelse af hele YouSees kundecenter, med fokus på best practices indenfor læringsstile- Opfølgning på kursisters viden- Rapportering af uddannelseselementer - og på baggrund af denne, sikre læringsmateriale, indmelde processændringer og lignende.

Jan 2018 - Oct 2019

Supportkonsulent

Aarhus, Denmark

Teknisk support for TDC Erhvervs kunder

May 2017 - Jan 2018
Team & coworkers

Colleagues at AURA

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2 education records

Mathias Rodil Bach education

Education record

Mariagerfjord Gymnasium
FAQ

Frequently asked questions about Mathias Rodil Bach

Quick answers generated from the profile data available on this page.

What company does Mathias Rodil Bach work for?

Mathias Rodil Bach works for AURA.

What is Mathias Rodil Bach's role at AURA?

Mathias Rodil Bach is listed as Digital Forretningsudvikler at AURA.

Where is Mathias Rodil Bach based?

Mathias Rodil Bach is based in Aarhus, Central Denmark Region, Denmark while working with AURA.

What companies has Mathias Rodil Bach worked for?

Mathias Rodil Bach has worked for Aura, Nuuday, Yousee, and Tdc Erhverv.

Who are Mathias Rodil Bach's colleagues at AURA?

Mathias Rodil Bach's colleagues at AURA include Jan Trouelsen, Torben Wibroe, Anni Hoffmann, Maria Katharina Vestergaard, and Camilla Normann Andersen.

How can I contact Mathias Rodil Bach?

You can use AeroLeads to view verified contact signals for Mathias Rodil Bach at AURA, including work email, phone, and LinkedIn data when available.

What schools did Mathias Rodil Bach attend?

Mathias Rodil Bach holds Diplomuddannelse from Erhvervsakademi Aarhus | Business Academy Aarhus.

What skills is Mathias Rodil Bach known for?

Mathias Rodil Bach is listed with skills including Uddannelse Og Udvikling, Undervisning, Kundefokuseret Service, Kundeservice, and Kundetilfredshed.

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