Mathieu Fivet Email & Phone Number

Arlon, Wal, Be

Steinfort, Luxembourg, Luxembourg

Koerich, Capellen, Luxembourg

Small teams need multitasking and agility. Here is a list of the main tasks handled in my position.- Attend internal meetings with sales and production ;- Animate Linkedin page ; - Analysis of website data ; - Marketing Budget ;- Calculating and analysing figures, incomes and billing status (daily, monthly, yearly) ;- Carry out Market analysis ;- Preparation and review of clients mapping ; - Assistance in RFP, RFI answers ;- Develop and monitor performance indicators for sales ;- Overviewing and organizing the follow up on quotes with production ;- Invoicing controlling ; - Developing communication with operational team ;- Preparing daily press review for colleagues ;- Ad-hoc requests and support to other departments ;- Creating and developing presentations and ad-hoc tools (e.g. business reviews and companies PPTX presentation, creation of document templates …) ;- Organizing meetings witch clients and prospects (practical and presentations) ; - Improving our project management tool (iTMS) in partnership with the IT developer and Business Solution Manager ;- Preparing and holding staff presentations ;- Organising some team events and trainings (staff + clients) ;- Office daily life tasks : support on office management, meeting rooms reservation, suppliers, etc.- Attend to conferences and events ;- Internal GDPR referent.

Koerich, Luxembourg, Luxembourg

(75 %) managing the processes and systems related to servicing customers and supporting the Sales Team by :- Carry out Market analysis and Client mappings ;- Develop and monitor performance indicators for sales (e.g. Client Statistics, Recurrent business, Monthly business compares) ;- Preparing and sending daily, weekly and monthly figures ;- Manage customer accounts for administrative purposes (e.g. create new companies and update contacts information in internal system) ;- Creating and developing presentations and ad-hoc tools (e.g. business reviews and companies PPTX presentation, creation of document templates … ;- Organizing meetings ;- Overview and organizing twice a week the follow up on the recent quotes sent to clients ;- Attend internal meetings sales/production ;- Monitoring monthly budget ;- Developing communication with operational team (share sales approach and client knowledge to production team) ;- Assistance in RFP, RFI answers ;- Answer customer calls and email inquiries ;- Maintain sales folders sorted out up to date ;- Improving features invoice and sales-wise available in our project management tool (iTMS) in partnership with the IT developer and head of product ;- Marketing support ;- Monitoring “Contact” inbox.2) (20%) managing client invoicing :- Preparing and send clients invoices and credit notes for daily and monthly batches ;- Creating/updating invoicing entities ;- Assistance to process improvements internally (e.g. involving more the production team in invoicing) and for client projects ;- Follow up on unpaid invoices (reminders).3) (5%) other administrative tasks:- Answer phone calls, office management etc.

Analyse of the client needs;Schedule of translation projects with every stakholders (clients, translators, reviewers, typesseters, ...);Updates of translation memories and glossaries;Schedules and quality checkpoint oversee; Resolving issues during the production process;Follow-ups with clients.

Luxembourg

Organisation of all services with all related parties;Production of timetables;Production of daily/weekly status sheets;Production of project guidelines;Regular conference calls and follow up;Ensuring adherence to corporate branding and special jurisdiction specific requirements;Communication with all parties involved and direct liaison with the client’s local offices or lawyers when required;Optimisation of proof stages and translation requirements;Oversight and enforcement of project deadlines;Quality checks all along the process.

Windhof

(Short term contract)Analyse of the client needs;Schedule of translation projects with clients, translators and reviewers;Updates of translation memories and glossaries;Schedules and quality checkpoint oversee; Resolving issues during the production process;Follow-ups with clients.

Attert (B)

Coordinator of the projects « Le bâti ancien : entre enjeux patrimoniaux et énergétique » and « Eco-rénovation patrimoniale : Formation et Innovation »;These projects associated Belgium, France, Luxembourg and Germany representatives around the study of energy performance of the build heritage. The main tasks were: * organising, animating and promoting meetings and symposiums,* preparing post-meetings;* writing, coordonate and edit publications ;* DTP task to realise promoting documentation as well the formatting of the publications;* assistance in a lobbying to improve the efficiency of the European rural policies;* working in various collaborations with local and regional institutions on topics related to urbanism, territorial planning, architecture and rural development; * External representation in meetings and symposiums.

London (Soho)

Waiter in the pub Coach and horses in London (UK) in order to improve my English knowledge;

Paris

Assistance à l'équipe en charge de la muséographie et de la gestion quotidienne des galeries et expositions du Musée de l'Homme à Paris (département du Muséum National d'Histoire Naturelle), historiquement l'un des plus importants musées d'ethnographie au monde.Mes tâches principales ont été :la recherche documentairela proposition de scénarios d'expositions (voir en exemple la page : http://www.museedelhomme.fr/ressources/expositions-passees/le-musee-de-l-homme-l-affiche)la réalisation d'une enquête de satisfaction ...

Master En Histoire De L'Art Et Archéologie

Sciences Économiques - Biologie

Activities and Societies: Membre de l'équipe "Génie en herbe" pour la saison 2000-2001

Education record

Education record

Education record

Education record

Education record

Education record

Education record