Mathieu Gagné Email & Phone Number

Quebec City, Qc, Ca

Quebec, Canada

Include all of my Field Marketing tasks and responsibilities here.

-Leading the Launch of Dacor, Samsung's newly acquired Luxury Appliances Brand in QC and supporting rest of Canada.
-Leading and training a national team of Field Marketing Representative in the Digital Appliance business
-Planning training plans for new product launches and other training initiatives including, but not limited to:
-Roadshow (National tour of In-Person training conferences)
-New Products Webinars
-Webinar Portal with Short form and long form videos
-Training Contests
-New Hire Training
-Learning from a techmaster team from Korea and the USA
-Being a leading figure for all training purposes in Canada, both in French and English.
-Planification and creation of various training content including, but not limited to:
-Power Points
-Scripts
-Training Videos (Filming, Editing, Voice-Over, etc)
-Translations
-Content Library
-Team Motivation and Creation of a Personal Development program in the team.
-Being available 7 days a week, according to store opening hours within the 4 Canadian Time Zones.
-Sales, Trends and KPI analysis for a given territory
-Participation to the hiring process for Eastern Canada (Ottawa, QC, Atlantic Provinces)
-Business Plans and various presentations with the Head Office teams, both at Samsung and Premium Retail Services.

Quebec, Canada

*ENGLISH BELOW*
-Prospecter des entreprises et développer des relations d'affaire dans les règles de l'art
-Trouver et rejoindre des clients potentiels via Appels à Froid entre-autre pour développer leur besoins en publicité
-Surpasser les attentes pour les résultats de ventes
-Participation au développement de nouvelles stratégies et solutions en regard a la publicité web (Offres liées à la carte ou "Card Liked Offers", utilisé en publicité pour la première fois au Canada par example)
-Toujours garder un oeil et avoir un avantage stratégique sur la compétition

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-Prospecting businesses and developing healthy business relations
-Reaching out to prospects via Cold Calls and such to acquire their business in publicity
-Exceed expectations regarding sales results
-Helping develop new strategies and web-based publicity solutions (i.e:Card Linked Offers, first of its kind in Canada)
-Always keeping up with the competition

Quebec, Quebec, Canada

*ENGLISH BELOW*
-Gestion complete des opérations d'un magasin de détail
-Gestion d'horaires
-Analyse de ventes et tendances par "Indicateurs clés de performance" ou "KPI"
-Établissement de plans d'action
-S'assurer d'une croissance constante des ventes
-Gestion d'inventaire
-Embauche et formations

Accomplissements:
-Magasin promu de catégorie Bronze à Argent lors de ma première année
-Classé 2e au Canada comme gestionnaire le plus méritant/performant lors de l'année 2016
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-Complete management of a retail store operations
-Schedule management
-Sales analysis by KPIs
-Establishment of action plans
-Make sure to get a continued sales growth
-Inventory management
-Hiring & Training

Special Achievements:
-My store got promoted from a Bronze Category to a Silver Category within a single year.
-Ranked in 2nd place for best achieving manager in Canada in 2016

*ENGLISH BELOW*

-Prospection et ventes au portes-à-portes
-Recherche de clients potentiels dans un territoire donné (Beauce, Gaspésie, Rive-Sud de Québec, Portneuf, etc.)
-Proposer des services d'internet résidentiel, Cable et téléphonie résidentielle IP sur le réseau Optik
-Mener une nouvelle compagnie à atteindre son potentiel maximum
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-Door-to-door sales
-Seek potential customers in a given territory(Beauce, Gaspésie, Quebec South Shore, Portneuf, etc.)
-Propose Internet, Cable and IP Phone services
-Lead a newly founded company reaching its maximum potential.

Quebec, Canada

*ENGLISH BELOW*
-Gestion de plancher de ventes 25h/semaine
-Superviser les ventes dans plusieurs départements
-S'assurer d'un service a la clientèle impeccable
-Gestion d"inventaire
-S'assurer d'une croissance des ventes constante
-Participer a l'établissement d'une culture d'entreprise
-Établissement de plans d'actions
-Gérer une équipe de marchandiseurs, techniciens informatiques et de ventes.
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-Sales floor management (25h/week)
-Oversee sales and activity in multiple departments
-Make sure my sales team give an outstanding customer service
-Make sure to get a continued sales growth
-Participate to the establishment of a store culture
-Establishment of action plans
-Manage a team of warehouse associates, IT techs and salesmen