Mathieu Gaudet Email & Phone Number

Halifax, Nova Scotia, Canada

Dartmouth NS

• Provided customer service to client (internal and external) by responding to their inquiries, answering questions, providing information about parts and handling issues with orders.
• Stocked and organized parts, tools and equipment components in assigned shelving or racks, inside and outside.
• Compiled inventory balances and price lists. Maintained records of stock movement according to established processes. Identified damages, loss, or surplus of goods and materials stored in the warehouse.

• Successfully completed two-month training program to learn about different insurance types and features of each policy as well as programs and devices to access information on older policies, Identity verification.
• Responded to customer enquiries regarding administrative changes, policy premiums, questions and payments.
• Managed difficult interactions with customers with tact and diplomacy; resolves issues or escalated these to appropriate department.
• Maintained privacy of client information at all times.

Bachelor Of Science (B.Sc.), Environmental Science

Bachelor Of Engineering (Beng), Mechanical Engineering

Second year completed