- Managing key customer accounts and daily sales activities: order intake, technical assistance, provide leadtimes, offers.- Proactive business development searching and developing new leads by online search, customer visit or visiting sector fairs,.- Continuously seeking for revenue growth and business opportunities turning leads into profits. - Stay up to date with latest innovations and market trends. - Help developing and defining marketing strategy. - Following up project phases and tasks closely to the finalization and successful sale of a new product. - Interacting and coordinating on daily tasks with required departments such as Quality, Production, Sales, Finance, Purchasing.- Assure optimal service and quick and effective communication to all customers of the assigned area.

Responsible of the commercial follow-up and development of given EMEA markets: Spain, Portugal, Norway, UAE, Qatar and South Africa among others.Relationship Management - Follow-up of the local performances: Analyzing the current local situation through visits of point of sales, advising and helping the distributors, in order to increase of the visibility of the brand in the different markets. An important focus is put on strengthening and maintaining a good relationship with the local sales team- Support the local partners/distributors: Assist them according to their specific requests, organize interactions and a good flow of information between them and the different brand’s departments, make up action plans…- Contributing to customer satisfaction by ensuring the accuracy and timely processing of orders via a keen relationship with the logistic department Business development- Monitoring the markets: stay in touch with the main players in the markets to collect information and be able to make accurate analyzes, reporting the information to managing level for all relevant information such as price, trend, products, competition…- Increasing the market shares of the brand by working with quantitative and qualitative objectives- Pro-active attitude in the prospects search. Analyzing markets where the brand is not yet present and find the relevant important players. Contacting them and evaluate the potential and what they could bring to the brand in the defined market. Administration- Ensure a daily and rigorous administrative follow-up with the distributors- Follow-up of the customers account in the management tool (Microsoft AX)- Collaboration with other key departments such as accounting, finance, communication (Social media)… - Creation and update of the monthly sales reports for each of the markets followed- Forecasting the sales of the upcoming months, or weeks in order to reach the global sales objectives and/or the local sales objectives

EU Brand Manager in charge of Scandinavia and Eastern countries- Management of the different local distributors network.- Push the local sales team to boost the sales- Visits of customers and prospection- Developping and creating new relations with distributors in new markets to open- Building and analyzing the sales statistics for each country I’m in charge of- Organizing demonstrations to showcase the products with some of the best pastry chefs.- Preparation and exhibition on trade shows across Europe - Organizing my trips in each country according to budget and schedule - Introducing and pushing of the new products lines to our local distributors following the launching schedule- Working on the EU website : Updating, modifications, etc.

In charge of the first MorpheusCup edition on 19th May 2015, side event of the ICTSpring Europe 2015. www.morpheuscup.com www.ictspring.com

Trainee in charge of the development of the Zinc Oxide in Latin America.

During my second year of Foreign Trade, I had to participate in a trade mission for Ruffus in Ho-Chi-Minh City, Vietnam.