Mathieu Sinoir Email & Phone Number

Bruz, Bretagne, France

Mise en place des équipements informatiques, maintenance des serveurs, mise en place informatique et physique des Switch.

Nantes, Pays De La Loire, France

- Maquetter et réaliser des interfaces utilisateur web ou web mobile- Développer la partie dynamique des interfaces utilisateur web ou web mobile- Mettre en place une base de données relationnelle- Développer des composants d’accès aux données SQL et NoSQL- Documenter le déploiement d’une application dynamique web ou web mobileHTML5 - CSS3 - JavaScript - React - SQL - Node.js

Cesson-Sévigné, Bretagne, France

Berlin, Allemagne

Ownership of a Sub-domain within Support that is either a) Project Based: Will be transferred to TL(s) while workflow or function is established. b) Sub Function: Exceeds capacity or falls outside focus area of TL. - Owns end to end implementation or process improvement- Ensure consistent and effective communication with all stakeholders in the process- Organise and coordinate relevant trainings for Support agents- Making sure TL(s) is updated on the relevant changes, processes etc.- Provide clear overview of ongoing projects- Should be the point of contact to experts in difficult situations in the related area"LEVEL OF AUTONOMY:● No guidance required in coordinator's responsibilities, full problem solving (identify issue and propose solution). Some guidance can be needed from Group Lead or Team Leads in complex/new tasks, guidance is consultative & ownership remains with coordinator. ● Provides technical guidance for the team in the area of specialisationPROCESS & OPTIMIZATION: ● Proposes and takes on initiatives for improving existing processes and ensure the improvements are executed."

Berlin

• Troubleshooting specialist: Identify and troubleshoot all SUMUP card reader issues (Hardware & Software). • Integration online payment specialist: In charge of SUMUP Major Accounts for troubleshooting. Support customers to setup online payment on their website. In charge of resolving issues related to Wordpress, Wix, Prestashop. • Sales Force admin: Responsible for account creation, setup account with access right, internal request, change or account to close. • Five 9 Admin: Responsible for account creation, access, station ID and creation of phone line for agents. Support new hires to set up their virtual desktop.• SOAP Admin: Responsible for SumUp Ops and Admin Platform with sensitive information such as SumUp customer account details. Responsible for giving different level of access to the SOAP platform.

• This experience has taught me soft skills such as Effective Communication, Leadership, Organization, Work ethic, Teamwork, Determination, Problem solving, Flexibility/Adaptability, Interpersonal and Respect of others. • Scope of missions: Counter-terrorism and ultramarine affectations and maintenance of order & security.

Baccalauréat, Sciences Techniques De Gestion

Activities and Societies: Club Football en salle. Ce bac aborde les grandes questions de la gestion des organisations, par exemple : le.

Education record

Apprentissage est mise en pratique via des projet en groupe, ou des projet personnels des langage comme HTML, CSS, Javascript et de.

Formation 1Er Secours/Secours Au Combat, Secourisme

SC de niveau 1 : Le SC1 consiste en la réalisation des seuls gestes salvateurs compatibles avec l’exposition aux dangers de la situation.

Certification À Servire Au Peloton D'Intervention 33/7, Sécurité Publique

Activities and Societies: Club Musculation Missions de maintien de l'ordre : interpellation de meneurs ou d'individus particulièrement.

Certificat D'Aptitude À La Gendarmerie, Sécurité Publique, Droit Pénal, Maintien De L'Ordre Public

Activities and Societies: Football en salle, crosse-fit, course à pied

Bts Communication, Communication And Media Studies

Activities and Societies: Club football en salle. Dans une entreprise privée, une agence spécialisée, une entreprise ou un organisme.