Mathieu Spitzer
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Mathieu Spitzer Email & Phone Number

Customer Service Team Lead at NOVRITSCH
Location: Vienna, Austria 5 work roles 2 schools
1 work email found @novritsch.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email m****@novritsch.com
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Current company
NOVRITSCH
Role
Customer Service Team Lead
Location
Vienna, Austria
Company size
12 employees

Who is Mathieu Spitzer? Overview

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Quick answer

Mathieu Spitzer is listed as Customer Service Team Lead at NOVRITSCH, a with 12 employees, based in Vienna, Austria. AeroLeads shows a work email signal at novritsch.com and a matched LinkedIn profile for Mathieu Spitzer.

Mathieu Spitzer previously worked as Senior Manager - Platform Support at Yelster Digital Gmbh and Head of Customer Service at Yelster Digital Gmbh. Mathieu Spitzer holds Ma, Marketing & Sales from Fhw Fachhochschul-Studiengänge Betriebs- Und Forschungseinrichtungen Der Wiener Wirtschaft.

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Email format at NOVRITSCH

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{first}.{last}@novritsch.com
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Profile bio

About Mathieu Spitzer

Mathieu Spitzer is a Customer Service Team Lead at NOVRITSCH. He possess expertise in social media, social networking, e commerce, marketing, languages and 11 more skills. He is proficient in Japanese, Italian, Spanish and English. Colleagues describe him as "I worked together with Mathieu for more than 8 years. During this time he was the lead of the support team while I was a software developer team lead. To bring my opinion to the point, I can say that he is one of the most professional people I have seen in my quite long career. Here is, why I think so. Professionalists stay always calm but react immediately in a way that's required by the situation. In critical incidents Mathieu stayed calm, but was fully focused on solving the… Show more"

Listed skills include Social Media, Social Networking, E Commerce, Marketing, and 12 others.

Current workplace

Mathieu Spitzer's current company

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NOVRITSCH
Novritsch
Customer Service Team Lead
vienna, austria
Website
novritsch.com
Employees
12
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5 roles

Mathieu Spitzer work experience

A career timeline built from the work history available for this profile.

Customer Service Team Lead

Current
Novritsch

Vienna, Austria

Oct 2023 - Present

Senior Manager - Platform Support

Yelster Digital Gmbh

Vienna, Austria

◦ Leading the operational part of pilot project for the web presence management service◦ Training operation teams in Morocco, Portugal & France to use our service◦ Collect Feedback & Bugs to improve our service◦ Fine-tune operational processes and coordinate with external publishers/partners (GMB, FB & Uberall)) ◦ Main POC for GMB, FB & Uberall◦ GMB & FB Expert in the Solocal Group◦ Ensure customer satisfaction by solving issues on Jira◦ Collaborate closely with PO's/Squads & developers◦ Improve the User Experience◦ Communicate on bigger issues within the group & exchange with different stakeholders ◦ Harmonize support workflows accross a Tribe◦ Define & Implement SLA's & KPI's for said tribe

Jun 2015 - Jun 2022

Head Of Customer Service

Yelster Digital Gmbh

Vienna, Austria

◦ Participating in the brainstorming & project management phase of of new products & services◦ Creating & defining customer journeys & internal customer services processes for various services launchedover the years (123pages, webcleaner, Reporama)◦ Presenting / selling said new services to potential clients◦ Find new employees (create job descriptions, lead job interviews, train them)◦ Visiting & learning from other sister companies in various countries (Leadformance (FR), QDQ (ES), Armatis &Webhelp (PT & MR))◦ Aligning our Customer Services processes with that of our Mother company

Nov 2011 - Jun 2015

Customer Service Agent

123People Internetservices Gmbh

Vienna, Austria

◦ Replying to customer requests & complaints in EN, FR, DE, ES & IT for 123people (B2C) ◦ Create & maintain email templates for said purposes & languages (B2C)◦ Create & maintain FAQ section on our 123people Homepage

Jan 2010 - Oct 2011

Trainee

Red Bull

Fuschl Am See, Austria

+ Build-up & coordination of various brand building events + 3 months of field experience as a “Musketeer” (Key account manager in gastronomy) + Provide sales analysis of RB’s Key Accounts (Carrefour, Wal-Mart,...) based on AC Nielsen + In-depth competition analysis & presentation in front of board members + Working with agencies: writing briefings, following-up & feedback

Sep 2007 - Dec 2008
Team & coworkers

Colleagues at NOVRITSCH

Other employees you can reach at novritsch.com. View company contacts for 12 employees →

MZ Martin Zagiba Martin Zagiba Colleague at NovritschShanghai, China View → MV Milena Vladimirova Milena Vladimirova Colleague at NovritschVienna, Austria View → MZ Martin Zelenc Martin Zelenc Colleague at NovritschBratislava, Slovakia View → SK Sofie Karlsson Sofie Karlsson Colleague at NovritschVienna, Austria View → RG Ruben Giovenzana Ruben Giovenzana Colleague at NovritschMilan, Lombardy, Italy View → NF Nico Ferreira Nico Ferreira Colleague at NovritschVienna, Austria View → EW Emma Wang Emma Wang Colleague at NovritschXiamen, Fujian, China View → CN Christoph Neuwirth Christoph Neuwirth Colleague at NovritschAustria View → VU Viktor Urban Viktor Urban Colleague at NovritschVienna, Austria View → TW Tom Werner Tom Werner Colleague at NovritschNuremberg, Bavaria, Germany View →
2 education records

Mathieu Spitzer education

FAQ

Frequently asked questions about Mathieu Spitzer

Quick answers generated from the profile data available on this page.

What company does Mathieu Spitzer work for?

Mathieu Spitzer works for NOVRITSCH.

What is Mathieu Spitzer's role at NOVRITSCH?

Mathieu Spitzer is listed as Customer Service Team Lead at NOVRITSCH.

What is Mathieu Spitzer's email address?

AeroLeads has found 1 work email signal at @novritsch.com for Mathieu Spitzer at NOVRITSCH.

Where is Mathieu Spitzer based?

Mathieu Spitzer is based in Vienna, Austria while working with NOVRITSCH.

What companies has Mathieu Spitzer worked for?

Mathieu Spitzer has worked for Novritsch, Yelster Digital Gmbh, 123People Internetservices Gmbh, and Red Bull.

Who are Mathieu Spitzer's colleagues at NOVRITSCH?

Mathieu Spitzer's colleagues at NOVRITSCH include Martin Zagiba, Milena Vladimirova, Martin Zelenc, Sofie Karlsson, and Ruben Giovenzana.

How can I contact Mathieu Spitzer?

You can use AeroLeads to view verified contact signals for Mathieu Spitzer at NOVRITSCH, including work email, phone, and LinkedIn data when available.

What schools did Mathieu Spitzer attend?

Mathieu Spitzer holds Ma, Marketing & Sales from Fhw Fachhochschul-Studiengänge Betriebs- Und Forschungseinrichtungen Der Wiener Wirtschaft.

What skills is Mathieu Spitzer known for?

Mathieu Spitzer is listed with skills including Social Media, Social Networking, E Commerce, Marketing, Languages, Marketing Communications, Competitive Analysis, and Team Leadership.

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