Mathieu Villard Email & Phone Number

France

Driving impactful digital commerce solutions by streamlining operations and delivering tailored strategies for clients. - Establish and optimize operational processes to ensure efficiency and scalability in consulting practices. - Lead presales and business development efforts, including client engagement and solution design. - Provide senior direction for.

Hong Kong SAR

Melbourne, Australia

Singapore

Responsible for day to day operations of the business with a strong focus on pre-sales, engagements follow-up & team management. - Implement adequate processes to different areas to ensure business continuity and proper follow-up (HR, Operations, Administration) - HR recruitment and policies definition (on-boarding, training, evaluation and termination).

Singapore

Heading delivery follow-up of cross regional teams in Singapore and Hong-Kong of Post-Trade Securities system in banking industry. - Resource planning & monitoring of projects & programs execution across APAC (Multi-millions of US$ projects with a lifespan between 6 months to 2.5 years) - HR management for the different locations (Hiring, on-boarding and.

Singapour

- Ensure communication with clients, provide regular status updates about outstanding issues, and relay clients’ needs to sales team. - Undertake action in a timely fashion when production issues occur, gather technical details, perform first level analysis, provide product line with issue details and liaise with clients accordingly.

- Leading 3 team leaders, 15 developers and 3 quality assistants; - Resources management (interviews / trainings / evaluations) - Technical support: gather technical information, handle communication with developers and provide clarifications to Project Managers. Analysis is mainly done using SSH and SQL to query the production databases on UNIX servers..

- In charge of the Boutique-Expert solution, based on OsCommerce platform (E-Commerce Open Source solution, based on PHP / MySql). - Customer Support: provide first level of analysis (Database analysis, coding issues), based on customer feedbacks and deliver guidance to technical team. Handle communication with the customer all along the management of the.