Mathieu Crispin Email & Phone Number

London And The Home Counties, United Kingdom

General Manager overseeing two branches covering sales, purchasing, warehouse/delivery and financial accounts teams and everything in between. I have remodelled business processes, bringing them up to date using ERP business software. My goal, to do this whilst retaining the traditional family business customer service and values this business is known for.I lead a team of specialist painting and decorating supplies sales people as well as interior design consultants. Together we aim to supply the best materials for the job, along with sound technical advice , at competitive prices.

South East (Essex, Hertfordshire And Cambridgeshire)

• Ensuring delivery of high quality services to customers and continued business growth at the UK largest independent lawn care company• Line manager to a growing team - currently six technicians, two office staff, plus seasonal temporary staff• Defining TopGrass operating procedures and production of handbook• Logistics, planning and routing weekly job schedules for all services• Recruitment, induction, training, apprenticeships• Targets, appraisals, promotions, pay reviews• Vehicle fleet management• Process implementation and improvement in both field and office environments• Procuring machinery, parts and equipment• Health and safety matters• Risk assessments • Technical and sales presentations

Nazeing, Essex

• Training and supervising all permanent and temporary customer service technicians• Organising annual direct marketing campaign• Sole responsibility for all high value accounts• Providing quotations for provision of services to new and existing customers• COSHH (Control of Substances Hazardous to Health) assessments• Providing technical support to all staff on quality, process and equipment matters• After sales care and complaints handling• Delivering professional quality services: chemical lawn treatments and restoration work• Operating professional turfcare machinery and equipment

Cheshunt, England, United Kingdom

• Recruiting locum Social Workers, Senior Practitioners, Deputy and Team Managers and Social Work Assistants for various Social Services Department across London and the home counties• Supporting Team Leader with the day to day running of the team, as well as orientation and training of new team members• Servicing client contracts with provision of staff• Developing and maintaining business relationships with current and prospective clients• Negotiating pay and charge rates, maintaining and building gross margin

Pg Dip, Management, Merit

Nptc Pa1,Pa6A Level 2, Certificate Of Competence In The Safe Use Of Pesticides

Ba Hons, Sociology