Mathieu Fredette Email & Phone Number
@rci.rogers.com
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Who is Mathieu Fredette? Overview
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Mathieu Fredette is listed as Manager Pricing Implementation at Rogers Communications at Rogers Communications, a company with 22143 employees, based in Greater Montreal Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at rci.rogers.com and a matched LinkedIn profile for Mathieu Fredette.
Mathieu Fredette previously worked as Manager Pricing Implementation at Rogers Communications and Senior Onboarding Specialist at Rogers Communications. Mathieu Fredette holds Diplome D'Études Collégiales, Sciences De La Nature from Cégep Édouard-Montpetit.
Email format at Rogers Communications
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AeroLeads found 1 current-domain work email signal for Mathieu Fredette. Compare company email patterns before reaching out.
About Mathieu Fredette
I have been working at Rogers Communications in roles within operation for over 12 years. I have developed a wide range of skills and an expertise in wireless products and customer satisfaction. In my present role as a Senior Onboarding Specialist within the Customer Onboarding department, I have had many achievements; including managing the CSPQ (government of Quebec) project within Customer Onboarding, NTMC Care Escalation handling and coaching, Subject Matter Expert representing the Customer Onboarding team, its processes and in identifying impacts of new initiatives and launches.
Mathieu Fredette's current company
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Mathieu Fredette work experience
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Senior Onboarding Specialist
- Successfully and consistently handle from 10 to 20 onboarding portfolios simultaneously with a total contract value of over 25 million
- Connect with every customer emotionally, understand their environment and needs, and validate the value of the services being implemented
- Actively and passionately elevate the culture, processes and customer experience by applying the I AM Service behaviors, and recognizing that great service begins with me
- Promote an environment of high customer intimacy, sensitivity to business performance, and a high degree of situational awareness for all accounts
- Collaborate with Pricing Implementation team in weekly meetings to address and resolve custom billing issues
- Skilled at maximizing Excel to analyze and review customer invoices to minimize errors and billing impact
Cspq Deployment Team Specialist – Cbc Deployment Team Specialist
- Responsible for on-site deployment for the Quebec government contract and Canadian Broadcasting Corporation
- Gather, refine and deliver business requirements for each customer deployment
- Act a subject matter expert in troubleshooting and explain devices on-site for over 70 different sites
- Filled and reconciled deployment excel track sheets for project manager
- Placed orders in the system on customer behalf
- Total Contract valued at over 15 million
Business Care Consultant
- Supported high volume queue for commercial clients
- Took accountability to solve issues from beginning to end and proposing appropriate solutions
Dedicated Service Consultant (Interim Replacement)
- Provided customer service on the phone and via email to 45 major accounts
- Identified gaps through regular account audits
- Attended On-site client meetings with sales when required
- Assisted sales in renewing existing customer contract and account migrations
Customer Service Consultant
- Provided top notch quality customer service for the consumer segment
Colleagues at Rogers Communications
Other employees you can reach at rogers.com. View company contacts for 22143 employees →
Ricardo Chin
Colleague at Rogers CommunicationsToronto, Ontario, Canada, Canada
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PW
Pat Williams
Colleague at Rogers CommunicationsBrampton, Ontario, Canada, Canada
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AM
Amith Mohan
Colleague at Rogers CommunicationsKitchener, Ontario, Canada, Canada
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TH
Tejas Hingu
Colleague at Rogers CommunicationsToronto, Ontario, Canada, Canada
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MR
Mark Rago
Colleague at Rogers CommunicationsToronto, Ontario, Canada, Canada
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RF
Richard Feng
Colleague at Rogers CommunicationsToronto, Ontario, Canada, Canada
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ST
Selina Tania
Colleague at Rogers CommunicationsWinnipeg, Manitoba, Canada, Canada
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DL
Dan Lovre
Colleague at Rogers CommunicationsGreater Ottawa Metropolitan Area, Canada
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ML
Michael Lyew
Colleague at Rogers CommunicationsBradford, Ontario, Canada, Canada
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SK
Simran Kaur
Colleague at Rogers CommunicationsToronto, Ontario, Canada, Canada
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Mathieu Fredette education
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Cégep Édouard-Montpetit
Frequently asked questions about Mathieu Fredette
Quick answers generated from the profile data available on this page.
What company does Mathieu Fredette work for?
Mathieu Fredette works for Rogers Communications.
What is Mathieu Fredette's role at Rogers Communications?
Mathieu Fredette is listed as Manager Pricing Implementation at Rogers Communications at Rogers Communications.
What is Mathieu Fredette's email address?
AeroLeads has found 1 work email signal at @rci.rogers.com for Mathieu Fredette at Rogers Communications.
Where is Mathieu Fredette based?
Mathieu Fredette is based in Greater Montreal Metropolitan Area, Canada, Canada while working with Rogers Communications.
What companies has Mathieu Fredette worked for?
Mathieu Fredette has worked for Rogers Communications.
Who are Mathieu Fredette's colleagues at Rogers Communications?
Mathieu Fredette's colleagues at Rogers Communications include Ricardo Chin, Pat Williams, Amith Mohan, Tejas Hingu, and Mark Rago.
How can I contact Mathieu Fredette?
You can use AeroLeads to view verified contact signals for Mathieu Fredette at Rogers Communications, including work email, phone, and LinkedIn data when available.
What schools did Mathieu Fredette attend?
Mathieu Fredette holds Diplome D'Études Collégiales, Sciences De La Nature from Cégep Édouard-Montpetit.
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