Mathijs Haak
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Mathijs Haak Email & Phone Number

Manager Digital Engagement & CX | Customer Success @ Exact | Passionate about customer journey management & customer experience strategy at Exact
Location: Rotterdam And The Hague, Netherlands, Netherlands 8 work roles 1 school
1 work email found @exact.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Exact
Role
Manager Digital Engagement & CX | Customer Success @ Exact | Passionate about customer journey management & customer experience strategy
Location
Rotterdam And The Hague, Netherlands, Netherlands
Company size
1907 employees

Who is Mathijs Haak? Overview

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Quick answer

Mathijs Haak is listed as Manager Digital Engagement & CX | Customer Success @ Exact | Passionate about customer journey management & customer experience strategy at Exact, a company with 1907 employees, based in Rotterdam And The Hague, Netherlands, Netherlands. AeroLeads shows a work email signal at exact.com and a matched LinkedIn profile for Mathijs Haak.

Mathijs Haak previously worked as Manager Digital Engagement at Exact and Team Manager Research, Design and Operations at User Intelligence • Customer Experience Company. Mathijs Haak holds Msc from Erasmus University Rotterdam.

Company email context

Email format at Exact

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{first}.{last}@exact.com
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Profile bio

About Mathijs Haak

Expertise in the fields of customer experience, online strategy, marketing, and intelligence. Experienced in leading teams, projects, and change. I combine analytical and conceptual skills with a pragmatic approach to identify and develop opportunities for improvement. I apply a long term perspective and a broad context while tackling challenges at hand. I believe in the principles of design thinking: customer involvement, fail-fast and continuous improvement. I am a connector, bringing people and ideas together, and believe that collaboration leads to better results. I'm a servant leader - I empower my team members, stimulate ownership and focus on helping them grow.

Listed skills include Marketing Strategy, Customer Insight, Marketing Management, Online Marketing, and 24 others.

Current workplace

Mathijs Haak's current company

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Exact
Exact
Manager Digital Engagement & CX | Customer Success @ Exact | Passionate about customer journey management & customer experience strategy
netherlands
Website
exact.com
Employees
1907
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Company profile
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8 roles

Mathijs Haak work experience

A career timeline built from the work history available for this profile.

Manager Digital Engagement

Current
Exact

Delft Area, Netherlands

  • Responsible for managing a team 20 experts in CX, UX, data analysis, campaign management and engineeringMember of the Management Team:
  • Increasing NPS, decreasing outflow and improving scalability.
  • Creating service-related digital campaigns with Salesforce (email, in-product, surveys) to improve onboarding, feature adoption, satisfaction, self-service and engagement.
  • Driving the customer journey management program, including journey management, customer experience strategy, NPS/outflow/scalability initiatives, and growing CX in the organisation.
  • Voice of the customer activities (data analysis and UX research) to enable fact-based and customer
  • centric decision-making.
Jun 2019 - Present

Senior Cx Strategist

User Intelligence

Rotterdam Area, Netherlands

Jul 2014 - May 2019

Formula Manager Kpn Online

Kpn

Den Haag

Apr 2011 - Jun 2014

Base Marketeer Hi (High Potential)

Kpn

Den Haag

Mar 2007 - Mar 2011

Market Analyst (Young Potential)

Kpn

Den Haag

May 2005 - Feb 2007
Team & coworkers

Colleagues at Exact

Other employees you can reach at exact.com. View company contacts for 1907 employees →

TD Tom Dezentje Tom Dezentje Colleague at Exact Tilburg, North Brabant, Netherlands, Netherlands View → NH Nor Hidayah M. Nor Hidayah M. Colleague at Exact WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View → EF Eng Fee Leong Eng Fee Leong Colleague at Exact Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View → CB Christine Baago Christine Baago Colleague at Exact Minneapolis, Minnesota, United States, United States View → EQ Elena Quiroga Elena Quiroga Colleague at Exact Colombia, Colombia View → KT Kc Team Kc Team Colleague at Exact Jaipur, Rajasthan, India, India View → MD Matthijs De Lange Matthijs De Lange Colleague at Exact Rotterdam, South Holland, Netherlands, Netherlands View → NB Nimisha Balakrishnan Nimisha Balakrishnan Colleague at Exact Amsterdam Area, Netherlands View → CH Colin Higler Colin Higler Colleague at Exact Wolvega, Friesland, Netherlands, Netherlands View → WO Woh Onn Woh Onn Colleague at Exact WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View →
1 education record

Mathijs Haak education

FAQ

Frequently asked questions about Mathijs Haak

Quick answers generated from the profile data available on this page.

What company does Mathijs Haak work for?

Mathijs Haak works for Exact.

What is Mathijs Haak's role at Exact?

Mathijs Haak is listed as Manager Digital Engagement & CX | Customer Success @ Exact | Passionate about customer journey management & customer experience strategy at Exact.

What is Mathijs Haak's email address?

AeroLeads has found 1 work email signal at @exact.com for Mathijs Haak at Exact.

Where is Mathijs Haak based?

Mathijs Haak is based in Rotterdam And The Hague, Netherlands, Netherlands while working with Exact.

What companies has Mathijs Haak worked for?

Mathijs Haak has worked for Exact, User Intelligence • Customer Experience Company, User Intelligence, and Kpn.

Who are Mathijs Haak's colleagues at Exact?

Mathijs Haak's colleagues at Exact include Tom Dezentje, Nor Hidayah M., Eng Fee Leong, Christine Baago, and Elena Quiroga.

How can I contact Mathijs Haak?

You can use AeroLeads to view verified contact signals for Mathijs Haak at Exact, including work email, phone, and LinkedIn data when available.

What schools did Mathijs Haak attend?

Mathijs Haak holds Msc from Erasmus University Rotterdam.

What skills is Mathijs Haak known for?

Mathijs Haak is listed with skills including Marketing Strategy, Customer Insight, Marketing Management, Online Marketing, Marketing Research, Social Media, Marketing Communications, and Marketing Intelligence.

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