Mathilde D. Email & Phone Number

London, England, United Kingdom

• Sales Manager:Inbound enquiriesOutreach/prospecting to increase the portfolio of clientsBuilding bespoke proposals and negotiationRe-engagement• Key Account Manager/Account Management• Marketing• Operation management task: CRM (Pipedrive) set for the company

London, England, United Kingdom

• Business Development Executive: full sales cycle.> Prospecting - Inbound and Outbound and/or Field Sales Experience (RENT event 2022, 2023 in Paris & PropertyMark event 2022 in Cardiff)> Qualifying> Online and Live/Event demos> Negotiation> Closing sales and establishing solid relationships with prospects to retain business (tariff upgrades) *Recent achievements: - New Business opportunities quota Q4 2022 - overachieved by 35% - Q4 New Business Revenue quota – overachieved by 45%Reference will be provided when needed.• Sales Development Representative (on-the-side task)> Reengaging - Studying existing database, rebuilding B2B partnerships to increase revenue> Qualifying> Booking negotiation calls* Daily use of CRM systems such as SalesforceOther platforms: - Notion- Slack- Discord

Oxford

Sales Executive - Bókun (Booking management software)• Managing a full sales cycle, from cold calling to account setting, including prospect identification, qualification, demonstration and negotiation.• Post sales account management to ensure successful client relationships and identifying upsell opportunities via outbound calling and email.• Achieving and exceeding agreed sales targets monthly and quarterly on revenue, up sales, conversion number of new customers and other related KPIs.• Technical troubleshooting on softwareCustomer Service Advisor (Trip Advisor brands)• Handling multilingual both inbound and outbound calls and emails-live chats while consistently meeting and maintaining operational performance metrics.• Technical troubleshooting, putting the customer experience first while also delivering exceptional support preserving the brands’ integrity and reputation.* Daily use of CRM systems such as Salesforce.* Use of other software programs and communication tools such as Slack, Intercom or Marlo

Oxford, England, United Kingdom

Style Advisor:• Providing fashion advice• Key holder• Increase sales for the company's profit and reach brand targets• Processing stock and deliveries• Till - cash handling• Assistant visual merchandiser

Lille Area, France

Booking Agent:• Up-keeping of agency website• Business and market development• Managing a team of 50 models, making sure they are meeting the industry criteria, providing follow-ups and prospecting clients to obtain contracts.Sales negotiation:• Client prospections - clothing brands (cold calling, follow-ups of new clients and negotiation of contracts)• Reaching and exceeding targets related to the development of the agency locally and abroad (upselling the service of the agency to brands all around the world for future work opportunities for models)

Lille, Hauts-De-France, France

Booking agent:• Inbound & Outbound prospecting as well as live presentations of our services• Managing a portfolio of approximately 40 hosts/hostesses (Availability, Contracts)• Recruiting new So Perfect members to develop the agency locally and abroad• Creating documents that promote the members of So Perfect (mainly on InDesign)• Studio Photographer• Managing hosts and hostesses during events to ensure success• Online marketing on social media

Montréal, Québec

Booking agent:• Reporting to the Director of Public Relations• Locating and booking models, taking portfolio shots and creating portfolio• Make-up Artist, ensuring models meet or exceed expectation• Director of all castings regarding models and actors

Billy-Montigny, Hauts-De-France, France

Stage Director:• Reporting to agency director• Booking events and managing scenography and festival schedule• Development of the website of the agency / social media

London Area, United Kingdom

Filming the band while on tour: on stage, backstage, travel days for the promotional DVD released a year later.

Witney, England, United Kingdom

Booking agent:• Booking agent for all Thursday night shows & events• Recruiting bands to promote• Scenography

Bachelor'S Degree, Literature

Master'S Degree, Arts Et Médiations Interculturelles

Graduated with honors