Mathilde Landais Email & Phone Number

Monaco

Acting as the main point of contact for the vessel Crew/OwnerHuman Resources Management (Hire/Interview process, HR daily duties with Crew members, etc)Operational Management and Crew Management with the support of the captainAccounts (Preparation Monthly Accounting Reports, review invoices, submit fund requests to Owners etc.)Helping with any other ad hoc tasks reasonably requested

Monaco

Monaco

OFFICE MANAGEMENT• Facilitates daily operations and performs essential administrative tasks: Dealing with correspondence and phone calls, managing small projects, HR and accounting tasks for the company. • Implementing and maintaining accounting/procedures/administrative systems • Liaising with the accounting department.• Recording office expenditure and managing the budget.• Maintains accurate monthly attendance records of departmental personnel.• Liaison with various internal and external employees, suppliers and clients.• Coordinate the organization of external and internal events.• Organizing the office layout and maintaining supplies of stationery and equipment.• Maintaining the condition of the office and arranging for necessary repairs.EXECUTIVE ASSISTANTAssist the Managing Directors with all administrative duties, events and special projects.• Managing the diary of the Managing Directors to maximize efficient use of time and organizing their personal commitments, i.e. reminding of the important tasks and deadlines.• Conducting research on behalf of the manager and • Communicating on a daily basis with the Managing Directors and the team, ensuring a high level of awareness of current priorities, and whereabouts, managing diaries and organizing meetings and appointments.• Planning and booking travel, transportation and accommodations. Ensuring that all work activities are scheduled effectively• Organizing and coordinating events, i.e. monitoring guests relations, preparing invitations, arranging facilities and catering services, etc.

Monaco

STRONG COMMUNICATOR AND TEAM LEADERSHIP EXPERIENCE- Good understanding of project methodology, business system implementation process management ; using MS Dynamics CRM, Suresteps, Clicktime and Zendesk for Support portal- Use tracking tool/ analytics for Marketing and other tools that support project management- Coordinate Elysys Certification for Microsoft Silver - obtained in Sept. 2014- Manage Sales and Marketing campaigns with Singapore branch office sales teamFOCUS ON PROSPECTIVE/ LEADS ENQUIRIES- Plan and coordinate presales activities- Nurture the channel- Conducted and presented marketing plan for new product- Take part in the Business Plan new strategy to implement• Included in the customers/ partners contracts negotiations• In charge of designing quotations, Job Orders, follow-up on invoicing system• Coordinate and monthly report with accounting department ; Initiate and follow-up paymentsFOCUS ON EXISTING CUSTOMERS- Ensure overall quality and timeliness for the service delivery- Monitor time management of developers and consultant- Ability to respond, identify and manage customers’ expectations and allocate the necessary resources- Implement a Support and Assistance policy (incl. Support and Assistance package)- Ensure a smooth delivery of the project to the client ; Follow-up and monitor the post-GOLIVE support servicesSALES ACCOUNT MANAGEMENT AND OPTIMIZATION- Manage the customer relationship after ‘go-live’ - Write case study, gather customers’ testimonials- Coordinate the launch and design of the new Elysys website - LIVE March 2014- Create and design product materials: brochures, leaflets, presentations, goodies.- Plan and Support optimization activities, implemented a S&A services• Use and optimized the Support Portal• Nurture the channel through social media, conferences and articles: latest industry-related news, product latest features, upgrades, fixes and hotbugs, etc.

Monaco

• Set up and launched the Braemar Seascope (BS) Office in Monaco. Liaised and reported to the company’ headquarters in London, directly to the CFO and CEO. and liaise with the headquarters in London• Local Business Knowledge: developed Portfolio of high-level business contacts, hands-on experience in dealing with authorities or contractors, creation of all marketing-related promotional tools to promote the office.• Organize high-end social events for BS clients: Circus Festival, Masters series, Grand Prix, Yacht Show• Manage daily administrative and accounting tasks. Assist the president in his administrative tasks and responsible for the accounting and the office budget.

Monaco

Head of IUM Corporate Events and IUM Alumni Department (2006—2010)Supervised and organized major IUM Corporate Events• Coordinated the yearly IUM Graduation Ceremony and Gala dinner.• Organized the Next Generation Entrepreneurs Forum 2009 & 2010: Young entrepreneurs forum. Series of conferences and gala dinners (with a Fashion show) in presence of H.S.H. Albert II. Panels discussions with guest speakers as Stelios Haji-Ioannou (easyjet), Ray Zahab, Mark Dixon (Regus), Lars Carlström (SAAB) and Jens Olesen.• Monitored Events Marketing and Public Relations duties for all other social eventsSupervised the Sports and Cultural Events Department and upervisor of the IUM Students’ Association — 5 to 8 team members• Organized all social, cultural and sportive events: created partnership and events with local authorities, planning and scheduling each sports’ team competition or any event linked to the sport. • Created and coordinated the Sailing French University Championship competition in coordination with the Yacht Cub of Monaco, the University Sports French Federation (FFSU) and the City of Monaco.• Managed the yearly budget with the Student Association members.Supervised IUM Alumni Department• Fostered networking opportunities within the IUM Alumni community: creation of intranet, Alumni directory, etc.• Created and edited the quarterly Alumni newsletter: information, articles, latest news.• Managed and supervised the Alumni clubs (min.20 members) in different countries.Head of Students’ Services (2002—2006)Welcomed, managed and improved the Students’ services department.• Developed Marketing tools such as creating an IUM clothes & derivate products line• Created the IUM Yearbook (since 2004) and other useful tools for international students: welcome packs, insurance, etc.

Orlando, Florida Area

Worked at the French restaurant managed by Mr. Bocuse, Mr. Vergé and Mr. Lenôtre at the center of the Walt Disney World Corporation. Gained experience in sales and international customer relations management and a high quality standard service.

Standard Presales And Sales Assessment Certifcate, Presales And Sales Methodology, Certificate

Foundation Diploma, Introduction To Shipping & Ship Sale And Purchase

Bachelor Of Arts In Business And E-Commerce, Marketing, Graduated With Cum Laude Honors

Activities and Societies: Permanent Member of the IUM Student Association for 8 years and the IUM Entrepreneurs’ Association for 3 years