Customer Service Coordinator
Current- Take the responsabilyt for various customer portfolios, OOH and Export.- Participate in operational and inter-business meetings to improve existing procedures, optimize work efficiency and develop operations to support various players in the Supply Chain (from commercial to transport).- Guarante the level of compliance / reactivity expected on processes and missions (update and respect of processes, respect of CGV...).- Collaborate on strategic projects and contribute to them… Show more - Take the responsabilyt for various customer portfolios, OOH and Export.- Participate in operational and inter-business meetings to improve existing procedures, optimize work efficiency and develop operations to support various players in the Supply Chain (from commercial to transport).- Guarante the level of compliance / reactivity expected on processes and missions (update and respect of processes, respect of CGV...).- Collaborate on strategic projects and contribute to them success (customer centralization, and other transformation projects).- Implemente and monitoring of KPIs and other analysis tools.Referent for blocking point (diagnosis and resolution).Training of all new arrivals and supervision of team best practices. Show less