Mathilde Mazé Email & Phone Number

Mulhouse, FR

Translating and proofreading (subtitles & captions) video files such as movies, TV series, synopsis for various clients according to their guidelines and requirements.

Hillston, New South Wales, Australia

-Training all new threaders.-Managing a team of four.-Preparing the team's roster.-Responsible for nets threading on site, which includes -but is not limited to- moving bales, preparing the daily work activities, keeping the project tracker up-to-date, preparing and cutting wires, preparing and placing mesh, measuring, cutting, sewing and threading nets.

Hillston, New South Wales, Australia

Responsible for nets threading on site, which includes -but is not limited to- preparing and cutting wires, preparing and placing mesh, measuring, cutting, sewing and threading nets.

Hillston, New South Wales, Australia

Responsible for nets threading on site, which includes -but is not limited to- preparing and cutting wires, preparing and placing mesh, measuring, cutting, sewing and threading nets.

Malta

In charge of the retention of customers on the Belgium market (fr speaking):- Approach customers in a friendly manner and ability to adapt communication style based on customer needs and profile.- Take ownership of direct customer contacts and proactively expand each marketing campaign and promotion to the phone channel in order to reach targets and.

Malta

- Provide customer service to customers via telephone, Live Chat and e-mails.- Perform outbound calls/emails in order to update the customer.- Guide customers through the site and assist them in using the various services and products offered.- Resolve all sorts of technical problems reported by customers (ex: downloading poker software, bonus not.

Sliema, Malta.

Translating various documents such as:- Instructions of games.- Promotional emails- Legal textsProofreading our different websites, legal texts, external translations.Writing content for promotional emails, analyzing the market and creating local promotion.

Sliema, Malta

• Acquiring a good understanding and knowledge of our products, including the specific functions of poker, sports betting, casino, live casino, supertoto, bingo and games, as well as the tools used for each product.
• Assisting our customers with financial, functional and technical problems and inquiries to closure.
• Working rotating shifts or specified hours to handle the daily customer support workload.
• Being up-to-date with promotions, competitions and special offers that we promote to our customers
• Creation and maintenance of standard responses to frequently asked questions and upcoming situations.
• Reporting of urgent matters such as downtime and multi-user problems to third parties, Team Lead and the Customer Services Director.

License In Communication, Communication/ Advertisement

Erasmus year spent in Malta to study. Subjects: Principle of communication, printing processes, design, photography, thinking out of the.

Degree In Information And Communication, Information-Communication

First year: Content and analysis of semiology, English, German, journalism, communication, law, strategy and communication, sociology.

High Scholl Degree In Art., Art- Literature- Philosophy

Activities and Societies: Main objects: art, philosophy and literature. Other subjects: History, Geography, Sport, Science and Physics.