Mathilde Mortelecque Email & Phone Number

France

Ville De Paris, Île-De-France, France

Rayonnement de l'innovation en interne : suivi des partenariats avec les incubateurs, relai de l'information, benchmark, études ciblées...

Région De Paris, France

Pick-a-Brick est développée dans l'incubateur du Groupe Nexity.Pick-a-Brick est la start-up de l’immobilier qui vient soutenir les promoteurs dans leurs démarches d’innovation. Concrètement, l'entreprise mobilise ses équipes pour aider les promoteurs immobiliers à concevoir ou à réaliser des programmes différenciants.

Luxembourg

VIE contract = volontariat international en entreprise◊ Where ? Human Ressources department◊ What ? HR Process Office, Innovation Project Manager◊ Topics :• Process Office : Oracle Helpdesk + Project Management link to Oracle• Chatbot implementation : help local teams to implement HR Chatbot in France and then in other countries (link to Oracle)• Process Office : help Payroll teams to review their processes. Diagnosis of the actual situation, Design Thinking workshops, innovation workshops, set up of an action plan (link to Oracle and ADP)

Val D'Europe

◊ Where ? Real Estate Department◊ What ? Research and studies on different subjects : tourism, education, entertainment...Benchmarks, workshops, Design Thinking workshops, talks, report production

Région De Noisy-Le-Grand, France

◊ Project Manager for Customer Improvement Satisfaction • Cancelation diagnosis at Groupama : is the cancelation process effective ? What can Groupama do to improve it ? Is it possible to seduce one more time ancient customer in order to get them back ?Use of Design Thinking Workshops • Improvement of customer satisfaction

Région De Lille, France

◊ Les Cachotières is a start-up created in march 2016. The concept : rent of high end clothes between private individuals. ◊ Missions :Business development : find new partnershipCustomer relationship : listen and answer all customer requests, improve customer relationshipLogistic : improve processes Strategy : evolve to better meet customers requirements

Rennes

◊ Main mission: bridging the gap between operational team and customers◊ Objectives : Ensure key issues of cost, time, quality and above all, client satisfaction◊ Components of a project : Quotation, management plan, monitoring, reports production...

Ronchin

◊ Where ? Spare parts department Internship◊ What ? Customer relationship management : Improve customer RelationshipQuotations, creation of new tools : pivot tables, standard emails...

Master Of Science - Ms

Activities and Societies: Junior-Entreprise Bretagne Conseil2014-2016 : Programme Grandes Ecoles 2016-2017 : Gap year 2017-2018 : MSC.

Education record

6 months exchange

Classes Préparatoires