Mathilde Olivari

Mathilde Olivari Email and Phone Number

Product Designer @ServiceHero @ ServiceHero
Mathilde Olivari's Location
Berlin, Berlin, Germany, Germany
About Mathilde Olivari

After seven years in Digital Marketing, I decided to shift my focus towards advocating and designing for users, leading me to transition into UX Design. I successfully completed the Google UX Design Certificate and the Calarts Graphic Design Specialization, which combined, allow me to bring a versatile skill set to the ever-evolving digital landscape. After completing these certifications, I utilized my skills in UX Design and UX writing to develop the website and software solution of the SaaS SparkySpace. This experience only strengthened my dedication to this career.Having worked with international cross-functionnal teams, I am able to communicate efficiently and adapt quicky.

Mathilde Olivari's Current Company Details
ServiceHero

Servicehero

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Product Designer @ServiceHero
Mathilde Olivari Work Experience Details
  • Servicehero
    Product Designer
    Servicehero Aug 2024 - Present
    Berlin, Germany
  • Sparky Space
    Ux/Ui Designer
    Sparky Space Jan 2023 - Aug 2024
    Berlin, Germany
    The Sparky Space GmbH develops an ai-powered workforce enablement platform to help its customers to thrive innovation and growth.• Developed and conceptualized the UX/UI design strategy• Solely designed the website and software solution• Produced high-quality UX design solutions through research, wireframes, prototypes and visual design• Wrote microcopies, including error messages and empty states• Created functional UI elements and tools (buttons, filters, forms)… Show more The Sparky Space GmbH develops an ai-powered workforce enablement platform to help its customers to thrive innovation and growth.• Developed and conceptualized the UX/UI design strategy• Solely designed the website and software solution• Produced high-quality UX design solutions through research, wireframes, prototypes and visual design• Wrote microcopies, including error messages and empty states• Created functional UI elements and tools (buttons, filters, forms) that integrate into existing and future workflows• Tested the designs during 4 usability testing sessions• Documented and edited the UI style and content style guidelines• Worked closely with CEO and developer, and iterated designs until implementation Show less
  • Foundever
    Senior Manager, Social Media | Team Lead
    Foundever Aug 2020 - Oct 2022
    Berlin, Allemagne
    • Led 10 direct reports across 3 EMEA markets: DACH, France, Nordics• Gathered, analyzed and delivered EMEA social media KPIs (reach, engagement, sentiment, conversion rate) to global J&J EMEA executives in QBR meetings• Collaborated with cross-functional teams (including Exec Level Stakeholder Mgmt.) to align customer needs with business interests• Contributed to a 70% increase in engagement in one quarter in DACH by rethinking the social media user journey• Enhanced workflows… Show more • Led 10 direct reports across 3 EMEA markets: DACH, France, Nordics• Gathered, analyzed and delivered EMEA social media KPIs (reach, engagement, sentiment, conversion rate) to global J&J EMEA executives in QBR meetings• Collaborated with cross-functional teams (including Exec Level Stakeholder Mgmt.) to align customer needs with business interests• Contributed to a 70% increase in engagement in one quarter in DACH by rethinking the social media user journey• Enhanced workflows for optimized customer experience (new CRM tool implementation, strategic creation of social media channels)• Conducted monthly performance evaluations using metrics-driven assessments• Initiated and managed a monthly newsletter to deliver updates on social media trends• Led recruitment and training of 3 social media managers Show less
  • Foundever
    Manager, Social Media France
    Foundever Apr 2017 - Aug 2020
    Région De Berlin, Allemagne
    • Managed a community of over 5M followers on 5 social media platforms• Provided quarterly strategic advice to brand managers on customer-centric strategies to increase brand loyalty and awareness• Generated ad-hoc reports detailing campaign results contributing to data-driven decision-making• Crafted engaging social media content for 5 brands, tailoring the copies to suit the different channels and specific brand identities• Translated social media contents to convey brand… Show more • Managed a community of over 5M followers on 5 social media platforms• Provided quarterly strategic advice to brand managers on customer-centric strategies to increase brand loyalty and awareness• Generated ad-hoc reports detailing campaign results contributing to data-driven decision-making• Crafted engaging social media content for 5 brands, tailoring the copies to suit the different channels and specific brand identities• Translated social media contents to convey brand messaging across 3 languages and cultural contexts. Show less
  • Teatox
    Junior Manager, Social Media France
    Teatox Jul 2016 - Mar 2017
    Région De Berlin, Allemagne
    TEATOX is a Berlin based start-up specialized in functional organic teas and high-quality tea products.Main missions:• Implemented and adapted the multi-channel digital strategy (Facebook, Instagram, Snapchat, blog and newsletter)• Drove substantial growth in brand awareness: from 1.000 to 10.000 followers in one year• Partnered with the design team to create 2 digital lifestyle guides• Successfully launched and developed French B2C + B2B newsletters (50% increase in… Show more TEATOX is a Berlin based start-up specialized in functional organic teas and high-quality tea products.Main missions:• Implemented and adapted the multi-channel digital strategy (Facebook, Instagram, Snapchat, blog and newsletter)• Drove substantial growth in brand awareness: from 1.000 to 10.000 followers in one year• Partnered with the design team to create 2 digital lifestyle guides• Successfully launched and developed French B2C + B2B newsletters (50% increase in the B2C mailing list in less than 6 months)• Executed A/B testings for campaigns and newsletters• Managed, tracked and analyzed influencers and brands collaborations• Ensured coherent brand representation across various channels and medium• Collaborated with the SEO and online marketing team to support French advertising initiatives Show less
  • Teatox
    Intern - Online Marketing & Communication France
    Teatox Jan 2016 - Jun 2016
    Région De Berlin, Allemagne
    • Creating and developing the French digital strategy (Facebook, Instagram, blog)• Community building and community management (Facebook and Instagram)• Establishing brand collaborations• Digital (social media + website) content creation
  • Coastal Carolina University
    French Tutor
    Coastal Carolina University Sep 2014 - May 2015
    Région De Myrtle Beach, Caroline Du Sud, États-Unis
    Help students with homework, conversation, exams preparation.DVD translation from French to English
  • New Vesping Group S.Ll
    Online Marketing Intern
    New Vesping Group S.Ll Jul 2013 - Dec 2013
    Région De Barcelone, Espagne
    • French website creation on Wordpress• Content creation for the website: blog posts about the service and the city to increase awareness and drive sales • Community management on Facebook• Competition analysis

Mathilde Olivari Education Details

Frequently Asked Questions about Mathilde Olivari

What company does Mathilde Olivari work for?

Mathilde Olivari works for Servicehero

What is Mathilde Olivari's role at the current company?

Mathilde Olivari's current role is Product Designer @ServiceHero.

What schools did Mathilde Olivari attend?

Mathilde Olivari attended California Institute Of The Arts, Coursera, Esce International Business School, Coastal Carolina University, Universitat Abat Oliba Ceu.

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