Mathilde Perrin Email & Phone Number

• Safety
• Security
• Emergencies
• Commercial

Ville De Paris, Île-de-France, France

• Project Management: Carry out project management from A to Z of the services sold
• Event Management: Coordinator and speaker on events. Field Operations Management.
• Site Management: stewardship and operational management of Kialatok's workshop
• Team management: about 10 at 15 people: speakers, chefs, trainers, cleaning team
• Customer dispute management
• Quality Audit - Qualiopi

Orly, Île-de-France, France

• Safety
• Security
• Emergencies
• Commercial

Paris, Île-de-France, France

• Team Management: ( about 18 hostesses) managing the reception, informations, spectator flows.
• Event Management: Coordination with the supervisors, service providers and customer requests (FFT). Force of proposal on improving the zone. Problem solver on site.

Paris, Ile-de-France, France

• Events Management: Prestige and Signature Zone Management: cashiers, runners,ushers, security, Problem Solver on site.
• Marketing: interviewing the clients at the end of every show to have feedbacks ontheir experience within the circus tent to better understand their needs.

Paris Area, France

• Team Management (about 20 to 25 people at once): cashiers, runners and kitchen people from breaks management to mandatory medical appointments
• Contributing to the best Fan Experience by offering the best Catering Service to the Public
• Goal achieved in terms of turnover during Roland Garros Tournament 2019
• Transactions and refund Management
• Logistic and Stock Management, restocking and stock shortage
• Responsible of the zone closure (after everyday tournament)

Paris Area, France

• Managing seminar request, study day, room groups: qualification, quote, negotiation, contract, commercial visits
• Events organization: preparation of the arrival, rooming list, menus, coordination with the other services, reception of groups of clients/guests

Greater New York City Area

• Assist with planning and setting-up events
• Handling inquiries and requests that come in from brides
• Researching and working with wedding vendors
• Identify locations to host monthly events
• Identifying potential sponsors
• Developing correspondence to sponsors

Région De Paris, France

• Greeted guests and seat them at tables or in waiting areas.
• Prepared staff work schedules.
• Performed marketing and advertising services in areas of promoting special events.

London, Royaume-Uni

• Conferred with customers by telephone or in person to provide information about products or services, took and entered orders, canceled accounts, or obtained details of complaints.
• Planned, scheduled or supervised the work of other employees.
• Kept records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken.

Région De Lyon, France

• Seek and provided information to help companies determine their position in the marketplace.
• Outreach to potential leads

Région De Paris, France

Assisted with the creation of the company's intranet Participated in the organization of the 200 years of la Caisse des Depots as well of la Societe Forestiere

International People Management, International Business/Trade/Commerce

Activities and Societies: International Association: management of international life within the ESCE, events, taking care of foreign.

Cabin Crew Attestation (Cca), Airline Flight Attendant

Essential certificate to be a flight attendant within a European airline. Theoretical and practical training: • Communication • Passenger.

Master'S Degree - Study Abroad Program New York, Fashion Merchandising

Relevant Coursework: Comparative International Management, Managing for Change, Merchandise Planning and Buying, Public Speaking

Baccalauréat, Economics