Sales, Marketing, Delegate Management, Operations, Finance

PROJECT MANAGEMENT: Managed end-to-end execution of the pavilion delivery for delegations, NGOs, and IGOs for the UNFCCC COP28, at Expo City Dubai. Collaborated closely with numerous stakeholders while overseeing the successful completion of over 40 buildings and 150 spaces

OPERATIONS: Spearheaded operational aspects for MBC events, including procurement, permits, ticketing, accreditation, scheduling, insurance, and more. Ensured seamless collaboration among stakeholders for flawless event executionPRODUCTION: Managed end-to-end event production, handling logistics planning, vendor selection, staff recruitment, on-site execution, and post-event evaluationBROADCAST: Coordinated effectively between event broadcast/filming suppliers and the TV channel, ensuring alignment and efficient communication of objectives

ASSET MANAGEMENT: Oversaw asset processes, including tracking, storage, handover, and dissolution in collaboration with cross-functional teams. Managed a portfolio of 20,000+ items and 50+ contractsVENDOR MANAGEMENT: Directed vendor interactions and worked closely with internal partners for contractual documentation and timely payments. Maintained relationships with 15 event vendorsHUMAN RESOURCES: Led Workforce Management for a 190+ staff team, ensuring seamless HR coordination across the departmentADMINISTRATION: Supervised a small team of 4, collaborating with senior management and various departmental streams to integrate administrative functions seamlessly

BUSINESS MANAGEMENT: Led the setup of a new office in Oman, involving sponsor search, office setup, and supplier outreach. Efforts were impacted by the global COVID-19 crisis, requiring adaptabilityNEW BUSINESS DEVELOPMENT: Designed comprehensive destination presentation slides covering accommodations, F&B, activities, etc. Actively pitched proposals to clients using engaging visuals and detailed information to drive new business initiatives

NEW BUSINESS DEVELOPMENT: Created, submitted, and followed up on M.I.C.E proposals across diverse markets. Conducted negotiations with suppliers and maintained liaison with representation offices abroadLEGAL: Proficiently drafted clients' contracts and executed suppliers' agreements, ensuring clarity and compliance within legal frameworksOPERATIONS: Planned site inspections, confirmed ground services, drafted roadbooks, and supervised on-site groupsFINANCE: Managed invoicing procedures and conducted project file closures to evaluate margins, ensuring financial accountability and project viability

NEW BUSINESS DEVELOPMENT: Created, submitted, and followed up on M.I.C.E proposals across diverse markets. Conducted negotiations with suppliers and maintained liaison with representation offices abroadLEGAL: Proficiently drafted clients' contracts and executed suppliers' agreements, ensuring clarity and compliance within legal frameworksOPERATIONS: Planned site inspections, confirmed ground services, drafted roadbooks, and supervised on-site groupsFINANCE: Managed invoicing procedures and conducted project file closures to evaluate margins, ensuring financial accountability and project viability

PRODUCT DEVELOPMENT: developed and sold products for leisure groups (large accounts, tour series, Ad-Hoc, brochures) to French- speaking markets (France, Belgium, Switzerland, Canada)OPERATIONS: negotiated with suppliers, followed up on bookings and invoicing, oversaw operationsBUSINESS DEVELOPMENT: advised and supervised the development of the M.I.C.E. segment for both U.A.E. and Oman

SALES: developed new products for French Tour Operators (programs and costings), promoted and sold the destination on sales calls and workshops in FrancePROJECT MANAGEMENT: submitted M.I.C.E. proposals (PPT and Excel budget sheet) to French agencies, confirmed all groundling arrangements and handled groups on site

Guided FITs, leisure and M.I.C.E. groups all over the countryPresented the destination and sold excursions to clients on site