Mathilde Bacquet Email & Phone Number

Ville De Paris, Île-De-France, France

Région De Bruxelles, Belgique

Gestion d’emails multilingues pour les marchés Benelux et Suisse.Définition des cibles, rédaction des messages et contenus, création des emails via Dartagnan, intégration des fichiers HTML dans le routeur WCA/Acoustic (IBM), validation des BATs et envoi des campagnes.Reporting sur les performances des campagnes emails.Coordination avec les équipes de Paris pour la migration de campagnes emails automatiques

Montrouge - Bondoufle

Coordination et suivi des évolutions liées au gestionnaire de campagne mis à disposition des points de vente (interfaces utilisateurs, proposition de nouvelles campagnes)Coordination et mise en oeuvre de campagnes CRM nationales ou locales sur les canaux email, sms et courrier ;Rédaction des briefs agence, validation de l'intégration HTML et des BATs, reporting et suivi de la délivrabilité.

Montrouge

Implementation of marketing campaigns via IBM Campaign (ex Unica) :Campaigns configuration (targeting, personalization, communication channels)Templates creation via IBM Watson Campaign AutomationMarketing brief writing, benchmark of CRM practices

Amiens

Internal employees management service

Paris

Missions:- Image Bank management, E-mailing- Product Development - Launch of packaging for new products- Market monitoring (sales and competition analysis)

Chania - Crete - Greece

Integrated to the Business Economics and Management Department of MAICH to conduct a study with regard to tourist's attitudes and preferences.- Articles editing about touristics places around Chania's prefecture- Face to face interviews of the tourists- Business travel around the prefecture for specifics questionnaires- Translation of articles from english to french and french to english

Amiens Area, France

Customer Service and Sales AdministrationWas in charge of business cases building, orders and complaints process

Amiens Area, France

Worked as a checkout operator and had to shelve the goods

Amiens Area, France

Was in charge of customers satisfaction about new payment process,- Created a satisfaction survey- Collected responses- Analyzed results- Developed improvements axes

Amiens Area, France

Was in charge to advice customers, set up promotional actions and goods shelving

Marketing And Business Strategy

Master'S Degree, Business And Management

Erasmus Program

Bachelor'S Degree, Administration And Management

ISAM, Amiens

Baccalauréat, Série Scientifique