James Mathis Email and Phone Number
James Mathis work email
- Valid
James Mathis personal email
As a Fraud Analyst at PNC, I use data analytics and cybersecurity skills to prevent and detect fraudulent and suspicious activities across various banking channels. I have over six years of experience in the financial services industry, with expertise in AML, KYC, investigation, and customer service and support. I am also pursuing professional certifications in data analytics and security to advance my career goals in the field of cybersecurity.Before joining PNC, I served as a Psychological Operations Specialist in the US Army for four and a half years, where I developed and executed PsyOps campaigns, analyzed and collected information, and collaborated with diverse teams and stakeholders. I received multiple honors and awards for my leadership, contribution, and adaptability in fast-paced and complex environments. I am passionate about applying my analytical, problem-solving, and communication skills to protect and enhance the security and performance of PNC and its customers.
-
Detection And Investigation Analyst SeniorPncPittsburgh, Pa, Us -
Detection & Investigation Analyst SeniorPnc Jun 2023 - PresentPittsburgh, Pennsylvania, UsResearches and analyzes bank activities and reports to effectively identify trends for detection and prevention of possible fraudulent and suspicious activities. Utilizes various research procedures, softwares, and tools to identify and resolve issues following defined standards and practices to mitigate fraud, AML and other risk exposure and loss. Reviews, analyzes and investigates customer cases, reports, and works for potential and actual loss; minimizes fraud, AML and/or organizational risk. Responsible for early detection of suspicious activity, control and prevention of losses. Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate and recommends dispositions on cases.• Utilized various tools such as Actimize, RSA, EWS/Okta, Glassbox, and Lexisnexis to gather information for analysis and make decisions.
-
Customer Service & Support Representative Specialty (Pnci)Pnc Aug 2021 - Jun 2023Pittsburgh, Pennsylvania, UsReceived, investigated and responded to customer and colleague inquiries regarding products, services and issues via all channels through which PNC Investments customers and internal service partners are served. Prepared, analyzed, and verified documents and relevant information for accuracy and completeness for both clients and internal service partners. Supported a complex dedicated suite of products/services, serviced a sophisticated client base, and/or leveraged an advanced process or tool to support internal and external clients. Used web based tools and software with advanced proficiency with Salesforce and Microsoft Office, Lexisnexis, Innovis, Integrated Cashing Platform, Wealthscape, and Envestnet. Recommended appropriate solutions that occur across multiple channels for our customers and internal service partners.
-
Client Solutions Specialist, SeniorPnc May 2020 - Aug 2021Pittsburgh, Pennsylvania, UsPerformed sales while providing service and support for new and existing relationships. Obtained an MLS License to develop loan solutions, refer products and services and sell loan products including personal loans, auto loans, lines of credit and home equities to generate revenue. Recommend loan and credit solutions in accordance with standard regulations, processes, and lending guidelines. Obtained an MLS License to develop loan solutions, refer products and services and sell loan products.Generated over $473,000 of revenue in 2020.Increased yearly sales revenue by 24% from 2019. Exceeded all KPI goals and expectations.
-
Relationship ExpanderPnc Jun 2017 - May 2020Pittsburgh, Pennsylvania, UsPerformed customer service and sales support activities and initiatives. Aligned customers with product, marketing, operations, finance and executive teams to drive initiatives centered on solution selling and increasing profits. Executed and performed sales plans while evolving client interactions to generate revenue, further client relationships, and expand the client base. Generated revenue selling and completing applications for deposit accounts, credit cards, certificates of deposits and referring loan and investment products. Generated over $297,000 of revenue in 2018.Increased yearly sales revenue by 26% from 2018. Generated over $373,000 of revenue in 2019, exceeding sales goals by 43%
-
Psychological Operations SpecialistUs Army Mar 2017 - Sep 2021Arlington, Virginia, UsAnalyzed and developed information used to create a psychological effect on a population. Determined the psychological vulnerabilities of potential PsyOps targets, conducted PsyOp campaigns, and determined what mix of media to use to influence populations. Identified sources of information, designed surveys and collection methods. Collected, reported, prepared and retrieved information on PsyOps related intelligence, products, and campaigns. Collaborated and worked independently and in teams often supporting many facets of the operation and desired objectives. Fast-paced work environment to become action oriented and develop into a leadership with driven results and consistent dependability.Became a squad leader which included supervising, training, and leading soldiers. Managed over $1 million in command equipment and technology. -
M1A1 Tank GunnerUs Army Nov 2013 - Mar 2017Arlington, Virginia, UsWorked as a part of a team to perform maintenance and operate armored tanks, equipment, and weapons systems. Earned and maintained a leadership role consisting of assessing risk, acting as a liaison for senior leaders, implementing daily and weekly objectives and executing established objectives as well as training, leading and supervising soldiers. Documented evaluations of soldier’s monthly performance, each month with goals set for improvement, promotion, and success. Performing functions such as inventory, ordering supplies, scheduling trainings, and meeting deadlines completing required reports. Logged, filed, and sent detailed reports of classified documents.Earned numerous awards including Army Achievement Medals, an Army Commendation Medal, and an Army Good Conduct Medal.
-
Computer Sales AssociateBest Buy Jun 2013 - Nov 2013Richfield, Minnesota, Us• Sell products and services, working both individually and with team members. • Learn about new products and solutions to satisfy customers wants and needs.• Use selling skills to create connected solutions in a fast-paced environment.• Use training tools and selling tactics to achieve individual and department goals. • Keep up with inventory and stock count. • Promote numerous products and services to be sold to increase individual, team, store, and company sales and revenue.
James Mathis Skills
James Mathis Education Details
-
Community College Of Allegheny CountyGeneral -
David B Oliver High SchoolGeneral Studies
Frequently Asked Questions about James Mathis
What company does James Mathis work for?
James Mathis works for Pnc
What is James Mathis's role at the current company?
James Mathis's current role is Detection and Investigation Analyst Senior.
What is James Mathis's email address?
James Mathis's email address is ja****@****pnc.com
What schools did James Mathis attend?
James Mathis attended Community College Of Allegheny County, David B Oliver High School.
What skills is James Mathis known for?
James Mathis has skills like Leadership, Business Ethics, Direct Marketing, Solution Selling, Fraud Detection, Team Building, Diversity And Inclusion, Anti Money Laundering, Military Weapons Handling, Psychological Operations, Customer Service Representatives, Product Knowledge.
Who are James Mathis's colleagues?
James Mathis's colleagues are Louis Lamah, James Golphin, Craig Brown, Ashley Richard, Linda Schimoler, Safinaz Gabriel, Jannatul ..
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial