1.Provide assistance to customers regarding electronic data processing systems, including online banking platforms, mobile apps, and digital transactions.2. Diagnose and resolve technical issues related to electronic data processing systems, such as login problems, transaction errors, or system glitches.3. Educate customers on how to effectively use electronic data processing systems, including guiding them through registration processes, setting up online accounts, and navigating digital banking features.4. Assist customers with account inquiries, balance checks, transaction history requests, and account maintenance tasks through electronic data processing systems.5. Manage customer complaints related to electronic data processing systems, following internal procedures and regulatory guidelines to investigate, escalate, and resolve issues in a timely manner.6. Collaborate with IT teams to monitor and maintain the performance and reliability of electronic data processing systems, proactively identifying and addressing any potential issues or vulnerabilities.

1. Assisting customers with orders, returns, and account-related issues2. Following up with customers to ensure that their issues have been adequately addressed3. Respond promptly to customer inquiries via phone, email, and chat, demonstrating patience and active listening.4. Assist customers in navigating the Amazon website, troubleshooting technical issues, and providing product information.5. Collaborate with cross-functional teams to escalate complex issues and ensure timely resolution.6. Maintained Accurate records of customer interactions and transactions using internal systems.7. Maintained regular and reliable attendance, including the daily schedule as assigned.8. Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

1. Contact insurance companies to follow up on submitted medical claims.2. Correct and resubmit claims with errors or incomplete information.3. Verify patient insurance coverage and eligibility.4. Update patient records with accurate insurance information.5. Communicate with patients regarding their account balances and any outstanding payments.6. Provide information on insurance coverage and answer billing-related inquiries.7. Collaborate with internal teams to address root causes of denials.8. Collaborate with providers to resolve denial reasons.9. Coordinate benefits when a patient has multiple insurance coverages.10. Maintain accurate records of insurance claims and transactions.