•Business Owner.Sr.Engagement/Program Manager with 20+ years of experience spanning Portfolio & Program Management, Project Management and IT Consulting•Manages program with multi-million revenue engagements.oManages Project Managers and ensures overall deliveriesoLiaisons with VPs, Coalition CIOs, and Service Delivery Directors. Serve as second level of escalation contact for CustomersoPerform Resource planning for the portfoliooEvaluates team in Appraisal cycle; recommends promotions for eligible candidates and taking corrective actions on low performers•Possess In-depth domain knowledge in Healthcare Pharmacy, Retail & Supply chain management and Consumer Product Goods with particular focus on Retail Order processing, Replenishments, Third Party accounting for pharmacy applications, and Supply chain management. Worked on Banking, Insurance and Securities domain in earlier stages of my career.•Proven track record in client interfacing role. Experienced in Account planning activities such as getting the targets, building strategies and developing roadmaps to achieve the Target for the quarters. Also, monitored and tracked the progress against planning and took appropriate actions to achieve Target.•Expert in Presales activities, responsible for RFP and SOW preparation for my portfolio.•Has comprehensive knowledge of SDLC, PMI guidelines, HIPAA, SOX, ITIL processes. •Expert in gathering business requirements, impact analysis, effort estimation techniques and chartering project plans. Proficient in planning and executing Large/Medium size IT projects in multiple geographies using life cycle models such as Waterfall, V-Process 2I and Agile methodologies.•Expert in handling operations for support functions and executing projects in ITIL Managed Services model, ensure compliance with various Service Level Agreements (SLAs)•PM Academy certified (PM Elite) Manager.•Experience in various projects and technologies in mainframes and Disaster recovery processing.