Orchestrated strategic initiatives as the Global CIO and CTO, seamlessly integrating technology with business objectives, driving transformative growth and operational excellence.Synchronized strategic IT projects with business imperatives, leading to the expansion of the IT team from 6 to over 20 professionals across Infrastructure, Development, Support, Data, and Project Management Office (PMO) functions.Spearheaded the deployment of RFID technology and processes across 700 stores and 3 warehousesspanning Europe and Latin America, optimizing inventory management and enhancing operational efficiency.Supported the company's expansion into new markets, including Poland, Romania, and Chile, facilitatingseamless IT integration and scalability as the store count surged from 400 to 700 within a year.Directed the successful implementation of warehouse management systems (WMS) and Pick-to-Light (P2L) systems in a new facility, enhancing logistics efficiency and order fulfillment capabilities.Introduced Agile methodologies within the development team, fostering a culture of adaptability andresponsiveness to business needs.Oversaw the implementation of a comprehensive Customer Relationship Management (CRM) system, driving enhanced customer engagement and satisfaction across all touchpoints.Elevated cyber security awareness and resilience across the organization, implementing proactive measures to mitigate risks and safeguard critical assets and data.

Led and managed a team of IT professionals across multiple sub-teams, including Wintel, Unix, Database, Storage, Virtualization, Cloud, Backup, Patching, Systems & Cloud Architecture, L2 & L3 Support, and 24x7 support.Developed and implemented strategic IT systems and infrastructure solutions, ensuring seamless operations and optimal performance.Collaborated with stakeholders to define and prioritize IT projects, aligning them with business objectives and delivering on time and within budget.Implemented best practices and industry standards in system engineering, ensuring high availability,scalability, and security of IT systems.

Led and designed the cloud strategy for DESIGUAL, reporting directly to the CTO and CIO, resulting in aseamless and efficient transition to a hybrid cloud model.Implemented a predominantly SaaS architecture with in-house integrations, optimizing cost-efficiency and scalability.Demonstrated expertise in AWS, Azure, and GCP, leveraging these platforms to drive innovation and enhance business operations.Developed and implemented Office 365 Suite, streamlining communication and collaboration across theorganization.

Stepped into the role of Interim CTO during the CTO's paternity leave, successfully leading and supporting the development of the Infrastructure and Operations Team at DESIGUAL.Oversaw and managed multiple areas of IT infrastructure, including systems, networking, cyber security,software development, SAP Basis, and Enterprise Architecture.Implemented strategic initiatives to optimize IT infrastructure, resulting in improved system performance, enhanced network security, and streamlined software development processes.Collaborated with cross-functional teams to ensure seamless integration and alignment of IT infrastructure with business objectives.Developed and implemented IT policies and procedures, ensuring compliance with industry standards and best practices.Led the team in troubleshooting and resolving complex technical issues, minimizing downtime and ensuring uninterrupted operations.

Acting as Project Manager in charge of leading and developing IT Infrastructure relatedprojects.Highlight Projects:Container Management Platform (Swarm & Kubernetes) -> DockerCon EU 18' Rising StarAward winners.HCI (VXRail) 80% of global server footprint.ESB Modernization to containers Microservices implementationAPI Gateway ModernizationMicrosoft 365 ImplantationCI/CD Jenkins PaaS Platform

Led the creation and development of a new technical area focused on endpoint management, successfully coordinating and implementing initiatives for desktop/laptop/mobile devices and their lifecycle, including software deployment needs.Coordinated a team of 2+ members, effectively managing and achieving various goals.Implemented and designed a fully globally distributed SCCM infrastructure, supporting over 2000desktop/laptop devices worldwide, with a 50% on-premises footprint.Implemented an MDM solution to manage over 600 mobile devices and 300 smartphones.Successfully migrated operating systems from XP to Windows 7 for over 1000 devices globally.Implemented, designed, and validated all hardware renewals for endpoints.Implemented patching management for Windows devices, integrating SCCM and WSUS, including deployment pipelines and automation using SCO.Deployed, installed, and administered all client-side software distributions.

Coordinated a team of 15+ first-level IT support technicians, ensuring efficient and effective resolution of technical issues for both back-office and front-office support.Managed the deployment and maintenance of IT infrastructure, guaranteeing smooth operations andminimizing downtime.Led the implementation of a 24x7 first-level support team, proficient in Spanish, Catalan, English, andJapanese, resulting in improved customer satisfaction and reduced response times.Developed and implemented standard operating procedures and best practices for IT support, enhancing efficiency and consistency in service delivery.Collaborated with cross-functional teams to identify and address recurring technical issues, implementing proactive measures to prevent future occurrences.Maintained clear and concise documentation of support processes and procedures, facilitating knowledge transfer and ensuring consistent service delivery.Communicated technical information to non-technical stakeholders in a clear and understandable manner, avoiding jargon and technical terms.Conducted regular performance evaluations and provided feedback to team members, fostering a culture of continuous improvement and professional development.