Client: Wind Telecom, Italy“Bravo”, the Best of IBM Award for Outstanding Performance in IBM-Wind-Flamingo ProjectClient facing role, liaison with multiple SMEs as well as DPE and senior transition manager of Wind Telecom Led migration of 16 critical business applications from existing vendors to IBM, that served 3.6 billion customers every month with an ARPU of 19 euros(approx.)Helped in resource planning and selection process of new resources both within and outside IBM, first person to be hired in the Wind Italy account and helped cross 100+ mark in 6 months.Built and led a team of 24 members for Accounts Receivables and Management (AREM), based on Oracle Apps.Member of Technical Interview Panel for PL/SQL for IBM Global Business Services.Worked on AmdocsCRM, Siebel, SAP CRM, Oracle Apps, PL/SQL, C++, Unix, Clear Basic and VB.Experience on IBM Rational Portfolio Manager, BMC Remedy, Clear Quest, IBM SPSS, MS Visio, Macros Client: Vodafone, SpainRated the ‘top’ performer for Vodafone-Spain account for year 2009.Contributed in creation of architectural landscape and process workflow model based on eTOM framework.Executed end-to-end project implementations(releases every two months) through all phases of SDLC, demand forecasting and recruitment, work break down structures, issues and risk mitigation, project schedule and adherence, release management, quality and process metrics, induction, trainings and mentoring. Led a data migration project involving 6+ lacs of customer records and an effort of 700+ mandays for an acquired LOB(Fixed Line services from Tele2) for Vodafone-Spain, involving data and process modelling.Investigated and implemented process integration of NCRM (Nuevo CRM) application based on AmdocsCRM with other application and TIBCO via middleware Tuxedo, VB 6 using ActiveX controls and Socket connections.Onsite coordinator for 2 months at Bilbao, Spain, direct client interaction all through the project phase.

“Best Managed Project-Development” under ESTeem Awards in recognition of outstanding contribution to Enterprise Solutions, as a team member in BT SPACE Program at Infosys Technologies Ltd.Hands on experience on process modelling on CRMClarify Process Manager for service assurance and fulfilmentSuccessfully represented Infosys-NFM team at Pune Co-location Centre, a first of its kind initiative, for Independent Validation, Verification and Testing (IVVT) of a major British Telecom (U.K.) implementation.

Part of 14 campus recruits trainees from best universities of India.