▪ Worked with CIO office to lead several digital initiatives for an internal client service team. Successfully managed and delivered 7 digital initiatives and 17+ product enhancements to a critical workflow management tool. Contributed to increase the revenue through client service team by 98%. ▪ Performed technology due-diligence for a private equity firm (market leader), delivering insights to support the investment decisions.

▪ As a product owner, successfully led the development of a chatbot development platform that was used by more than 50 chatbot trainers to deliver highly complex & multi-layered chatbot use cases with an average accuracy of 95%.▪ Managed the end-to-end development and delivery of the product enhancements. Engaged in developing product roadmap, collaborated with business leadership and technology stakeholders.▪ Led Product Backlog creation, backlog refinement and leadership demos. Coordinated with the trainers team to identify bot design requirements, including content.

▪ Played the role of a project manager for one of the world’s largest fashion brands to reduce their TTM ( me-to-market) by 30%▪ Led end-to-end project delivery, team management, delivery milestones, risk metrics and business & functional requirements▪ Worked as a project manager, leading a team of 10 for a prominent Oil and Gas client. Together, we designed a robust machinery maintenance system aimed at automating and improving the management of maintenance processes across various stages. This involved developing a cloud-based platform catering to multiple channels and user types

▪ Contributed to the successful establishment of an online store for a prominent luxury home furnishing brand. Led market research, team management, and solu on design & development efforts. Integrated the online store with a POS system, payment gateway, and delivery management system. Resulted in increased sales and expanded customer reach, driving revenue growth for the brand.▪ Collaborated with a Healthcare startup to drive end-to-end product development, leading to the successful deployment of a multi-tenant platform for Paediatricians. Conducted comprehensive market research, facilitated interviews, group sessions, and structured questionnaires to contribute to the product design. Worked closely with cross-functional teams and stakeholders, ensuring alignment and delivering a highly impactful solution.