Mathusan Thevarajah Email & Phone Number

Toronto, Ontario, Canada

-Manage teams to carry out daily operations, including inventory management, cash handling, and store merchandising, ensuring adherence to company policies and AGCO regulations.-Coordinate receiving and shipping transfers from multiple locations, maintaining accurate inventory records and ensuring timely fulfillment of orders.-Recruit, onboard, and train.

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

-Assisted 80+ customers daily on banking inquiries and transactions. -Engaged in needs-based conversations to identify potential opportunities to introduce everyday banking and credit solutions. -100% compliant authenticating customers, following baking regulations and policies preventing money laundering and fraudulent activity.

• Worked with others to devise and deliver a financial audit on the client’s current business projects.
• Developed and maintained a relationship with CEO and CFO to review business plans and financial records.
• Analyzed and audited Know Quest’s Balance sheet, CFS, Income Statement, and business plan; providing recommendations on project projections.
• Delivered financial intelligence models with Free Cash Flow projections, Net Present Value, and Initial Rate of Return on projects and recommend investment decisions.

• CCT341: Introduction to IT Consulting -- EL Program
• Maintained relationships with software developers and CEO directly to understand project specifications and produce deliverables in a timely manner.
• Designed wireframes of site structure for Expancio’s Help and Support Center.
• Created instructional videos to help users troubleshoot Expancio’s web application software.
• User tested prototype designs with 100 users, observing interactions with interface and recording qualitative and quantitative data.
• With user data, made iterative design changes to improve user experience on Expancio's Help and Support Center.

Mississauga, Ontario

• Communicated and qualified customers based on specific needs and challenges, asking relevant questions, and providing well-advised solutions.
• Promoted and distributed products to customers through direct marketing initiatives.
• Developed working knowledge of product catalogs; providing customers with product descriptions and procedures.
• Developed techniques to increase sales; generating $10,500+ in personal monthly sales
• Continuously improved through feedback.

Brampton, Ontario

• Provided remarkable customer service skills while working in a fast-paced environment.
• Gained strong communication skills through interactions with various customers in order to educate and enlighten customers on product prices and details.
• Mastered and utilized POS system, including cash register, barcode scanner, receipt printer, and debit/credit card reader.
• Accepting payments, ensuring all prices and quantities are accurate, and proving a receipt to every customer.
• Praised for the ability to solve difficult problems independently and efficiently.