Mat Hutchin Email & Phone Number

Tring, England, United Kingdom

Since 2006, apd have been providing business management products, consultancy and training programmes to the global automotive sector - offering a unique blend of bespoke development and tailored services.

St Albans, United Kingdom

A Programme Leader skilled in accelerating growth, digital business transformation & increasing market share/customer & retentionStabilise client portfolio & improve collaboration from a multi-disciplined team – head huntedBuilt & executed a tactical implementation plan, driving change & strengthening client relationshipsSuccessfully drove digital transformation of business processes/workflows - significant efficiencies

Hertfordshire

OverviewOur unique i-Control software uses real time pricing and consumer demand data to optimise your sourcing, appraising and pricing decisions. This ensures your stock is perfectly tailored to consumer demand in your area and always has sufficient margin - improving stock turn and profitability.

Tring Hertfordshire

After 10 years in consultancy working with products, it is very refreshing working with a solution that you tailor to your own individual requirements. This in turn accelerates the behavioral change due to the solution being made co dependent with the users and the clients current process and systems.Supplying a holistic IT solution to automotive OEMs, Groups and retailers for sales and aftersalesOperationally in charge of UK and Polish office Identified and removed operational inefficiencies developed recovery plan and delivered profit Designed and implemented customer account management processesBusiness process design to produce an un-paralleled product portfolio Instrumental in developing retailer business process and customer touch point strategy’sImplemented customer satisfaction and aftersales retention processes Understanding of European automotive legislation, processes and procedures

Berkhamsted

Automotive consulting speacializing in the following fields:Web optimization Customer rentention toolsBusiness DevelopmentDatabase marketing local or national tactical stratergiesProspecting Techniques and SystemsSales TrainingCustomer relationship marketing

Identified and targeted new key accounts New accounts successfully managed and renewed Designed & implemented sales and marketing strategies for manufacturers & distributorsFSA – Converting regulations into profitDesigned & developed new products Consultancy experience of delivering solutions in the work placeWorking with manufacturers to develop dealership cultures in relation to lead management and sales processDeveloped & implemented recruitment programmesDelivery and facilitating training courses & workshops

Belper

December 2002 consulted with MG Rover – training programme for retailers to generate incremental sales through data mining of their dealer management database’s.January 2003, appointed Project Manager southern team. Designed, developed and delivered a program to MG Rover management whilist recruiting and training of a team, within 4 weeks. In first 3 months - 668 units’ sales - MGTF became number 1 in its class. Appointed by MG Board to create and deliver a fleet programme for the dealer network. In quarter 2, I joined the Honda “Management Development Programme” creating a classroom based programme with ‘in dealer’ follow up visits. Working with the Honda Institute I become the “Face Of Honda” - to induct all new start up dealerships to understand Honda’s culture. In addition, I also developed and ran “Train The Trainer Courses”, “Honda First Time Fix” & Product Familiarization Seminars – education road shows where we took the classroom to the dealer network.

Home Counties

4 Weeks work experience lead to employment in stock control & fleet sales administrator. Created ISO 9002 processes, gained accreditation & increased sales by 128%In 1994, I was seconded to Honda the centre, to reverse the dwindling sales figures. Sales decline was arrested and with continual growth within 4 weeks and continued.Started in retail sales in 1996 and quickly became the number 1 sales executive for the group, with promotion to Business Manager to become status of No. 1 Business Manager of retention product sales. In 1998, the MD appointed me to over see the under-performing Suzuki franchise and create a multi-franchised division to supply vehicles & funding to the corporate sector. I was then asked to run the flagship dealership’s sales department and stabilised performance hit and maintained budgetFollowing the acquisition of a new site, I was assigned to address the under performing used car sales department. Promoted to the role of General Sales Manager. In summary, new & used profits increased, finance income, stock turn & customer satisfaction increased