Matias Ezequiel Haddad Email & Phone Number

Berlin, Germany

• Monitored and resolved system malfunctions by creating detailed tickets, generating reports, and following up on resolutions to ensure operational continuity.• Analyzed guest feedback and system-generated data to identify patterns and improve the overall user experience.• Prepared and audited reports on commercial transactions and ensuring data integrity.• Led training sessions for new staff, focusing on system usage, office procedures, and troubleshooting practices.

Ciudad De Buenos Aires, Provincia De Buenos Aires, Argentina

• Defined and implemented guidelines to ensure seamless interactions and harmonious engagement among 47,000+ platform users. • Curated and recommended relevant topics and key contributors, optimizing content accessibility and user satisfaction. • Managed and resolved user inquiries, requests, and escalations, maintaining system efficiency and delivering an exceptional user experience.

Mönchengladbach, North Rhine-Westphalia, Germany

• Designed and maintained dynamic team scheduling systems to optimize resource allocation and workflow efficiency. • Streamlined client interaction processes, ensuring smooth communication and system-wide alignment. • Managed user registration and onboarding, ensuring accurate data input and seamless integration into the system.• Analyzed and reported performance metrics, leveraging insights to enhance operational processes and drive continuous improvement.

Ciudad Autónoma De Buenos Aires, Argentina

• Identified and analyzed legal and regulatory risks methods to prevent potential legal infringements.• Maintained compliance protocols to ensure alignment with labor laws and regulations.• Trained staff on regulatory compliance and ethical practices, emphasizing system integrity and data security.• Monitored and audited labor practices to ensure continuous compliance and detect potential breaches.

Ciudad Autónoma De Buenos Aires, Argentina

• Supported the team in researching loss events to determine party responsibility.• Advised clients on legal obligations and case requirements.• Conducted research on Common Law matters and managed deadlines for optimal results.

Vail, Colorado, Us

• Managed bookings, updates, and cancellations to ensure seamless reservation processes.• Delivered exceptional customer service, ensuring a positive experience for all clients.

Vail, Colorado, Estados Unidos

• Managed inventory, ensuring accurate stock levels and efficient organization.• Handled transactions and processed returns and exchanges, maintaining high customer satisfaction.

Ciudad Autónoma De Buenos Aires, Argentina

• Compiled and managed case data using Microsoft Excel for accurate record-keeping.• Maintained continuous communication with clients to provide updates and address inquiries.• Conducted courthouse visits to retrieve case updates and ensure accurate tracking.• Supported investigations and trial preparations, contributing to the development of case strategies.

Vail, Colorado, United States

• Assisted customers in product selection, driving sales through personalized recommendations.• Conducted follow-up communications to ensure customer satisfaction.

Buenos Aires Province, Argentina

• Assisted in the preparation and filing of legal documents for bankruptcy and contest cases.• Conducted legal research and analysis to support case development and strategy.• Coordinated with clients and legal team to gather necessary information and documentation.• Maintained accurate records and case files, ensuring efficient retrieval and case management.

Buenos Aires Province, Argentina

• Entered and updated data accurately and efficiently into the database, maintaining high data integrity.• Verified data accuracy and resolved discrepancies, ensuring error-free data management.• Managed electronic and paper filing systems to ensure easy retrieval and secure storage of documents.• Assisted with basic administrative tasks to support the data entry team.

Junior Full-Stack Web Developer, Development Of Websites, Digital/Multimedia Content And It Resources

Activities and Societies: • Weekly Coding Challenges • "Yoga and Code" • Co-Working with peers (group)9-week full-time/24-week part-time$.

Diploma Of Education, Anti-Corruption And Money Laundering

Activities and Societies: Intranet activities and opinions exchange between participants.The course is an interdisciplinary introduction.

Bachelor, Law

Activities and Societies: Extracurricular activities: • Seminars in the criminal department • Seminars in the tax department. • Program.