Matias Cobas Email & Phone Number

Gzira, Mt

Malta

Sliema, Malta

Gzira, Malta

Processing payments accurately and in a timely manner via multiple payment service providers.Performing risk assessments of existing and new customers, conducting ongoing monitoring of customers and transactions. Managing escalation of payment issues with providers, tech support and other departments. Proactively monitor and review accounts and transactions data for suspicious activity and possible money laundering.Other duties and ad hoc requests as required by the business

Malta

Handle customer queries through Live Chat and email.Escalating to relevant departments and following up on the resolution.Working with multiple back offices, internal tools as well as engaging 3rd parties (Games providers) to ensure customer queries are answered and/or resolved in a timely and correct manner.Assisting customers encountering issues with processing payments (Credit Cards, Bank transfers, E-wallets, Paysafe).Assisting customers with their KYC procedure - Also working closely with the Risk team in this matter.

Malta

Contact and close the sale of return business from old and new customers. Develop strong customer relationships to encourage repeat business. Ensure services meet customer requirements. Resolve doubts in general.

Gran Buenos Aires, Argentina

Advice to SMEs and entrepreneurs, training, management control, reporting, public presentations, business visits, resource management.

Building good working relationships, understand the needs of business customers, negotiate the terms of an agreement and close sales, complaint management, respond to incoming email and phone enquiries, document management, monitoring of accounts.

Ushuaia

Recruitment, interviews, contracts, complaint management, occupational risk prevention, reporting, performance assessment..

Gran Buenos Aires, Argentina

Atención a cliente interno y externo, pago proveedores, albaranes, pago nomina, evaluación rendimiento, confección de informes.

Capital Federal

confección de presupuesto, carga de datos, trámites bancarios, liquidación de I.V.A, conciliaciones, etc.