Solutions Architect
As the Project Leader for Microsoft Dynamics CRM and ERP implementations, I orchestrated a seamless integration of customer relationship management (CRM) and enterprise resource planning (ERP) systems, delivering enhanced operational efficiency and improved customer engagement.•Successfully managed development and implementation of custom solutions on Microsoft Dynamics CRM and Dynamics GP platforms.•Established and led a proficient team, resulting in enhanced project outcomes and streamlined processes.•Developed comprehensive implementation strategies, work policies, and best practices, leading to improved product quality and cost reduction.•Played a pivotal role in project estimation, budgeting, scope definition, and deliverable alignment.•Efficiently planned and managed resource allocation and work team coordination to ensure project success.•Highly contributed to the selection and evaluation of team personnel to maintain high standards of competence.•Conducted comprehensive functional and technical analysis, delivering essential support to end users.•Led training courses across various companies in Argentina, Spain, Ecuador, and Chile, contributing to widespread skill enhancement.•Successfully orchestrated integrations with third-party systems, enabling seamless interoperability.•Designed, documented, and developed reports and customizations, enhancing data-driven insights and user experience.•Managed implementation projects adhering to PMI and Sure Step (Microsoft methodology) frameworks.•Conducted thorough feasibility analyses, requirement surveys, and circuit studies.•Developed impactful proof of concepts and product demonstrations.•Acted as a prominent speaker at regional events, sharing insights and best practices.•Led definition and development of vertical solutions tailored to client needs.•Contributed significantly to pre-sales efforts and commercial proposals.
