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Matija Keleković is listed as Senior Customer Support Engineer at Infobip / Owner at Mattina Design at Infobip, a company with 2251 employees, based in Zagreb, Zagreb, Croatia. AeroLeads shows a matched LinkedIn profile for Matija Keleković.
Matija Keleković previously worked as Senior Customer Support Engineer at Infobip and Customer Care Product Engineer at Infobip. Matija Keleković holds Master Of Engineering - Meng, Faculty Of Transport And Traffic Sciences - Information And Communication Traffic from University Of Zagreb/Sveuciliste U Zagrebu.
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Experienced Senior Customer Support Engineer with a strong track record of providing technical assistance. Skilled in handling complex technical issues across a wide product portfolio including SaaS, CCaaS, AI Chatbots and Digital Channels (such as WhatsApp for Business, Messenger and Viber).Proactive in seeking out opportunities for process improvements and optimization, and commited to mentoring and leading team members to enhance overall productivity and expertise. Passionate about delivering exceptional customer experiences and making meaningful contribution to the sucess of the company.
Listed skills include Telecommunications, Ict, Information Systems, Traffic Engineering, and 24 others.
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A career timeline built from the work history available for this profile.
Zagreb, Croatia
- Acting as technical resource by providing technical assistance and post-sales support with focus on most important and delicate customers;- Resolving the most complex technical product/platform issues;- Coordinating with internal technical resources to resolve complex technical issues (development teams etc.);- Coordinating with suppliers (e.g. Meta) to.
Zagreb, Croatia
Product Engineer for WhatsApp Business.Key responsibilities:- Tracking product activities and backlog management;- Creating product documentation;- Organizing product workshops for educational purposes;- Cooperation with Meta teams;- Product announcements and information sharing;- Handling product feature requests;- Making sure that necessary.
Zagreb
Key responsibilities:- Troubleshooting all kind of delivery/encoding issues;- Assistance with HTTP API integration;- Cooperation with suppliers;- Creating technical documentation;- Ensure SLA's for each specific customer in regard to support are upheld;- Working on cross-team projects within support department;- Mentorship of junior personnel;- Various.
Zagreb, Croatia
Owner of the company where my main responsibilities are to provide the following services to clients:- Interior design consultation- Design project management- 3D visualizationMy other responsibilities as owner are:- Closing the deal with clients- Communication with clients- Marketing- Company website creation, design and management- Handling finances.
Znanstveno-učilišni Kampus Borongaj
Laboratory of R&D of Information and Communication Assistive Technology
Other employees you can reach at infobip.com. View company contacts for 2251 employees →
Nikola Pavesic
Colleague at InfobipTokyo, Tokyo, Japan, Japan
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Shalonda Anderson
Colleague at InfobipChicago Heights, Illinois, United States, United States
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Ozano Rokov
Colleague at InfobipCroatia, Croatia
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Angelo Timko
Colleague at InfobipCroatia, Croatia
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William Yin
Colleague at InfobipShenzhen, Guangdong, China, China
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Monika .
Colleague at InfobipDelhi, India, India
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Matias Centurion Domaniczky
Colleague at InfobipParaguay, Paraguay
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Jelena Radoš
Colleague at InfobipCroatia, Croatia
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Ana Letinčić Afgan
Colleague at InfobipZagreb, Zagreb, Croatia, Croatia
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Luka Habuš
Colleague at InfobipZagreb, Zagreb, Croatia, Croatia
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- Graduate thesis: "Application of information-communication technology in order to improve the quality of life of people with.
- Undergraduate thesis: "Simulation of Wide Area Network using Cisco Packet Tracer and GNS3", 2016. - 180 ECTS
Quick answers generated from the profile data available on this page.
Matija Keleković works for Infobip.
Matija Keleković is listed as Senior Customer Support Engineer at Infobip / Owner at Mattina Design at Infobip.
Matija Keleković is based in Zagreb, Zagreb, Croatia while working with Infobip.
Matija Keleković has worked for Infobip, Mattina Design, Faculty Of Transport And Traffic Sciences, and Raiffeisenbank Hrvatska.
Matija Keleković's colleagues at Infobip include Nikola Pavesic, Shalonda Anderson, Ozano Rokov, Angelo Timko, and William Yin.
You can use AeroLeads to view verified contact signals for Matija Keleković at Infobip, including work email, phone, and LinkedIn data when available.
Matija Keleković holds Master Of Engineering - Meng, Faculty Of Transport And Traffic Sciences - Information And Communication Traffic from University Of Zagreb/Sveuciliste U Zagrebu.
Matija Keleković is listed with skills including Telecommunications, Ict, Information Systems, Traffic Engineering, Research, Windows, Sql, and Microsoft Excel.
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