Matilde Crespo

Matilde Crespo Email and Phone Number

Customer Services and Wholesale Operations Sr Manager @ AWWG
Madrid, ES
Matilde Crespo's Location
Greater Madrid Metropolitan Area, Spain
Matilde Crespo's Contact Details

Matilde Crespo work email

Matilde Crespo personal email

n/a
About Matilde Crespo

I am a self-motivated and dynamic Supply Chain Manager with more than 9 years of experience in multinational companies. Multidisciplinary background including Customer Services, Logistics Operations, Supply Chain, Key Account management, project management and process improvement.As part of the Supply Chain team, I was involved in the implementation of the European Supply Chain Organization project in Spain for The Walt Disney Studios Home Entertainment division (2004). From 2006 onwards, I have been leading different European projects from the Customer Services and Supply Chain perspective: Internal Audit process implementation (2006), SAP upgrade and Query Management System alignment across Europe (2007), new warehouse implementation (2008), Customer Services reorganization for German/Benelux market (2009) Warner Bros. Supply Chain implementation (2010), Warner Bros. customer services outsourcing project (2011), and most recently, Internal downsizing and internal restructuration (2012)

Matilde Crespo's Current Company Details
AWWG

Awwg

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Customer Services and Wholesale Operations Sr Manager
Madrid, ES
Website:
awwg.com
Employees:
617
Matilde Crespo Work Experience Details
  • Awwg
    Customer Services And Wholesale Operations Sr Manager
    Awwg
    Madrid, Es
    View
  • Awwg
    Customer Services & Wholesale Operations Sr Manager
    Awwg Jul 2022 - Present
    Madrid, Community Of Madrid, Spain
    Managing Customer service team and wholesale operations for PVH accounts (Tommy Hilfiger, Calvin Klein) both, regular wholesalers and key accounts, with direct contact with HQ teams; responsible for ECI account for all AWWG managed brands: Pepe Jeans, TH, CK, Nk UW, Hackett, Façonnable and, most recently, DKNY & KL. Close collaboration with all stakeholders involved on the OTC process: Sales, operations, logistics, finance and transport teams.
    View
  • Pvh Corp.
    Customer Services Manager For Tommy Hilfiger & Calvin Klein
    Pvh Corp. Jul 2017 - Aug 2022
    Madrid Y Alrededores, España
    View
  • Technicolor Spain
    Supply Chain Manager
    Technicolor Spain Jul 2008 - Jun 2017
    Madrid Area, Spain
    Responsible for The Walt Disney & Warner Bros. account. Reporting to the European Supply Chain Director, based in France. Main responsibilities:• Manage the end-to-end supply chain requirements for Walt Disney Spain and Warner Bros. including: demand planning& forecasting, bulk manufacturing, orders receipt, capacity planning, order fulfillment, order delivery, returns, customer services call centre, planning, transport and logistics management, Inventory management and campaign planning.• 11 direct reports, I am responsible for induction programs, training programs, continuous development initiatives and expectations management, making our team to feel safe, respected, motivated and valuable.• Coordination of SAP upgrades, WMS implementations and SOX audit assurance programmes
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  • Technicolor
    Customer Services Supervisor
    Technicolor May 2005 - Jul 2008
    Madrid Area, Spain
    . Main responsibilities:•Ensure that the customer service department is working effectively and efficiently, according to the procedures, in the different areas: order and returns management, query management, call centre and Customer master data•Monitor, together with the Transport Manager, that the Carriers Customer Service department are performing as expected according to our requirements.•SAP super-user
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  • Technicolor
    Customer Services Coordinator
    Technicolor Jun 2004 - May 2005
    Madrid Area, Spain
    Main responsabilities within the Customer Services Team:•Sales and return orders Management•Customer master data maintenance•Pro-actively monitor on time deliveries to retailers
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Matilde Crespo Skills

Supply Chain Management Supply Chain Operations Management Logistics Sap Logistics Management Project Management Team Management Business Process Improvement Management Change Management Process Improvement Reverse Logistics Demand Planning Inventory Management Team Leadership Negotiation 3pl Project Planning Retail

Matilde Crespo Education Details

Frequently Asked Questions about Matilde Crespo

What company does Matilde Crespo work for?

Matilde Crespo works for Awwg

What is Matilde Crespo's role at the current company?

Matilde Crespo's current role is Customer Services and Wholesale Operations Sr Manager.

What is Matilde Crespo's email address?

Matilde Crespo's email address is ma****@****lor.com

What schools did Matilde Crespo attend?

Matilde Crespo attended Universitat Oberta De Catalunya, Pmi, Project Management Institute, Haagse Hogeshool, The Hague, Netherlands, Universidad Complutense De Madrid.

What skills is Matilde Crespo known for?

Matilde Crespo has skills like Supply Chain Management, Supply Chain, Operations Management, Logistics, Sap, Logistics Management, Project Management, Team Management, Business Process Improvement, Management, Change Management, Process Improvement.

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