Matilde Veiga Email & Phone Number

Riga, Latvia

Porto, Portugal

- Email Marketing: In charge of creating content for Newsletters and transactional emails using Mailchimp, Klaviyo and SendGrid. Additionally, involved in the development and execution of customer journeys, A/B testing, segmentation, and analysis of subscriber engagement metrics, including open rate, click rate, unsubscribers, conversion, and bounce rate..

Esposende, Braga, Portugal

- Managed and maintained accurate and organized records, including employee files, production schedules, and inventory levels.- Collaborated effectively with colleagues across various departments, fostering a harmonious and productive work environment.

Porto, Portugal

- Identify clients aligned with the company's profile and target market.- Cultivate and maintain strong relationships with clients.- Provide ongoing assistance and clarification as needed.- Take responsibility for preserving and enhancing the company's reputation.

Porto, Portugal

Porto, Portugal

- Address customer inquiries via phone calls, emails, and predominantly, face-to-face interactions.- Perform check-ins for customers, provide guidance on local accommodations, and offer assistance in navigating Porto with helpful tips.- Remain available to guests for any necessary clarifications or assistance.

Porto, Portugal

Master'S Degree, Strategic Communication

Communication And Media Studies

ERASMUS+

Bachelor'S Degree, Communicacion Sciences With Specialization In Public Relations And Advertising