«SYZEFXIS» is a project of Greek Ministry of the Interior, Public Administration and Decentralization, which aims at the development and updating of Public Sector's telecom infrastructure. It's about a core and access network for the Public Sector's organizations aiming to satisfy all their needs for communication through Telephony (telephone communication between organizations), Data (PC's communication - Internet) and Video (teleconference - training)The project's objectives are: (1) The… Show more «SYZEFXIS» is a project of Greek Ministry of the Interior, Public Administration and Decentralization, which aims at the development and updating of Public Sector's telecom infrastructure. It's about a core and access network for the Public Sector's organizations aiming to satisfy all their needs for communication through Telephony (telephone communication between organizations), Data (PC's communication - Internet) and Video (teleconference - training)The project's objectives are: (1) The improvement of public services' functions supported by the upgrade of telecommunications infrastructure between them through the offer of advanced and low cost telematics. (2) The provision of integrated services to citizens using modern and user friendly government information and transaction systems. Show less

Contributed to growth of Recurring Revenue & Gross Margin WW by accelerating the print volume growth of Installed Base, while building relationships with stakeholders to streamline customer communication. Surpassed RR growth targets contribution by +10% in 2018 and +16% in 2019. Identified and driven the creation of value proposition.

Managed service & operational activities, leading a team of 3 senior engineers. Developed good long-term customer relationships, and high customer satisfaction. Cooperated closely with Sales Managers and shared responsibility for recurring revenue growth. Increased service profitability by 28%.

Coordinated all marketing and product-related activities, establishing regular communication with sales/marketing/service teams to boost sales opportunities. Developed and edited corporate and customer-facing content, established multi-channel communication campaigns, organized technical projects and marketing events.

Adult education programs specialized in the Graphic Arts/ Printing Industry, contracted part-time on a semester basis. Training included theoretical lectures & practical applications for courses on Graphic Design, Publications Design and Multimedia.

Managed all product related aspects ensuring marketing, sales and service teams working together. Created profit and sales forecasts, identified and developed marketing strategies. Prepared fit technical solutions of hardware and software, analyzed print cost calculations (tcop). Provided training and technical sales support to all sales team members.

Administrated all sales activities. Processed new sales leads and supported sales teams. Generated new templates of contracts, tender responses, processed sales orders, customer requests.