Matiushka Medrano Email and Phone Number
Detail-oriented project coordinator with extensive experience managing diverse projects and driving operational efficiency. Currently pursuing an MBA and a Master's in Education with a focus on leadership, seeking to leverage strong organizational, strategic planning, and communication skills to enhance project outcomes in dynamic environments. Proven ability to collaborate effectively with stakeholders, implement process improvements, and foster positive client relationships. Bilingual in English and Spanish, committed to delivering high-quality results and contributing to organizational success through continuous learning and innovation.I have graduated summa cum laude from Florida International University with a major in Biological Sciences and Interdisciplinary Studies and a minor in Psychology.I would greatly appreciate any opportunity that would help me cultivate and further hone skills in Business Development, Project Management, Sales Management and challenge me intellectually.My hobbies include football, writing, and reading; and I am proficient in English and Spanish.Area of speciality: Customer Service, Customer Satisfaction, Teaching, Data Analysis, Analysis, Customer Relations, Reasoning Skills, Analytical Skills, Communication Skills, Analytical Aptitude, Communication Oriented, Detail Orientation
Jdl Cleaning
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Senior Project CoordinatorJdl Cleaning Dec 2021 - PresentMiami, Florida, United States• Coordinated and managed multiple cleaning projects, ensuring timely completion within budget and quality standards• Developed and maintained project schedules, tracking progress and facilitating communication among team members and stakeholders• Assisted in the preparation of project proposals, including scope definition, timelines, and resource allocation• Conducted regular site visits to assess project status, address any issues, and ensure compliance with safety regulations• Collaborated with clients to understand their needs and expectations, fostering strong relationships to enhance customer satisfaction• Implemented process improvements that increased operational efficiency and reduced project turnaround times by 15%• Managed inventory and procurement of cleaning supplies, optimizing costs and ensuring availability for ongoing projects• Facilitated training sessions for new staff on cleaning protocols and project procedures, promoting a culture of safety and quality• Maintained comprehensive project documentation, including contracts, invoices, and progress reports for review and audits -
Customer Service ManagerSpa & Nail Fever, Llc Jan 2020 - Dec 2021Miami, Florida, United States• Exceeded customer support targets for 2 years, resulting in 12% revenue growth and customer satisfaction rates of 99%• Executed customer service functions with 30+ employees, ensuring positive experiences and brand reputation• Conducted regular customer feedback assessments to solve 90% of queries within 5 business days• Garnered business worth 15% of annual revenue and increased market share by 24% -
Assistant ManagerStarbucks Sep 2019 - Jan 2020Miami, Florida, United States• Monitored cash intake and deposit records of over $10,000, achieving 100% accuracy• Managed day-to-day store operations, optimizing efficiency and productivity by 28%• Supervised and trained 15+ team members, fostering a culture of accountability and excellence in customer service delivery• Utilized sales data analysis to identify trends and opportunities, implementing strategies to increase revenue by 34%• Collaborated with senior management on strategic planning and decision-making, contributing insights to drive business growth and profitability
Matiushka Medrano Education Details
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Master Of Business Administration - Mba -
Educational Leadership And Administration, General -
Biology/Biological Sciences, General
Frequently Asked Questions about Matiushka Medrano
What company does Matiushka Medrano work for?
Matiushka Medrano works for Jdl Cleaning
What is Matiushka Medrano's role at the current company?
Matiushka Medrano's current role is Project Coordinator ■ FIU Alumnus ■ Interested in Leadership, Business Analysis, and Management.
What schools did Matiushka Medrano attend?
Matiushka Medrano attended Florida International University, American College Of Education, Florida International University.
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