Alisson Matos Email & Phone Number

- 9+ years of experience as a Network Analyst;- 11+ years of experience as a IT Support Technician;• Coordination of the IT sector that includes straight contact with the Director’s board to trace the objectives and targets, controlling its budget.• Designing, analyzing requirements and installing virtual servers using VMWare, Oracle VirtualBox and Microsoft Virtual PC;• Installation and configuration of Windows Server and its roles, such as Domain Controllers, DNS, DHCP, File Server, Web Application Server (IIS), Database Server (Microsoft SQL Server);• Scheduling and verification by restoring backups of company files, databases and server configurations;• Control and installation of the company's systems updates, as well as publishing WEB applications for its use;• Design, configuration and installation of wired and wireless networks using Mikrotik Access Points, Ubiquiti, Cisco Linksys, as well as configuration of VLANs through HP manageable switches;• Control and monitoring the network security through a Linux-based tool and configuration of firewall and proxy rules, as well as VPN configuration for outside access through the internet. Installation and management of Kaspersky Antivirus;• Design, configuration and installation of Analogic and IP Security Cameras, connecting then to Apple iOS and Android Smartphones, as well as communicate with the company's HQ.• Analysis of contracts with suppliers, negotiation of values ​​and SLA clauses, as well as contact with companies support to fix errors and system problems;• Synthesis and presentation of IT policies to company employees and new hires;• Supervision and management of employees in the sector, assigning periodic and on-demand tasks;• Manage incoming support phone calls, and create support tickets as required;• Follow documented operational procedures and processes with minimal guidance from the team such as equipment requisitioning, network requisition, inventory and asset management;

Listed skills include Sql, Microsoft Sql Server, Sistemas Operacionais, Mysql, and 11 others.

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  Centro Universitário Farias Brito

  Computer Science