• Drove project milestones and KPIs for the successful implementation of Epic electronic health record (EHR) software• Created PowerPoint presentations, Excel timelines, and detailed agendas in preparation for weekly, cross-functional, customer-facing meetings to share Epic best practices and ensure transparency through change management• Communicated daily to internal project team (Implementation Director, Project Managers) and customer project team (Training Manager, Project Director, Chief Medical Information Officer (CMIO)) to share status updates, risks, and recommended next steps• Researched complex Epic-based configuration, condensed findings into clear communications to the customer, and worked with R&D to develop solutions to outstanding high-visibility issues• Utilized Epic’s internal project management tools for task management, customer relationship management (CRM), quality assurance notifications (QAN), and weekly status reports• Clients included hospitals and clinics in Massachusetts, Florida, California, Tennessee, Oklahoma, Dubai, and the UK

• Taught one semester of Foundations of Creative Writing as the instructor of record (ENGL:2020)• Taught three semesters of General Education Literature (GEL) as the instructor of record (ENGL:1200)

• Taught 4 sections of 7th-grade English and served as a 7th-grade advisor• Designed 5 large-scale, multidisciplinary projects, 2 of which were highlighted on the school website for marketing purposes• Served as the Hall Speech Committee Chair, implementing an inaugural, school-wide public speaking program• Head-coached basketball, tennis, and robotics

• Taught a 7th-grade Humanities course covering English, history, geography, world religions, and current events• Designed and taught a virtual summer writing course utilizing Slack and G Suite cloud services• Collaborated with science department to design an interdisciplinary project on climate change• Presented formal public speeches at school events• Head-coached soccer, basketball, football, and tennis• Coordinated two public speaking programs for 8th- and 12th-graders

• Administered research assessments to middle grade students in Greater Boston public schools• Gathered quantitative and qualitative data for an extensive research project on youth literacy• Promoted to Lead Research Assistant for my ability to organize project materials and manage other assistants

• Supported the editorial team to produce and distribute GI magazine to over 8 million subscribers• Wrote nearly 100 news articles, feature articles, and product previews related to the game and entertainment industry• Edited copy, transcribed interviews, and used content management system daily

• Assisted Senior and Executive Producers at WGBH Digital (PBS) with educational game and web development• Edited and recorded voice-overs, provided QA testing, and built vocabulary lists for educational games