Project Manager III – Retirement Planning Conducted and guided business requirement sessions for new and future opportunities along with facilitating next steps in the project process. Prepared and documented business project plans for highly complex and technical projects and drove to completion of milestones for the project plan. Worked with all stakeholders and project contributors to make sure the project requirements were captured and met before submitting for implementation. Collaborated and led group discussions across multiple teams to identify any risks associated with the projects in addition to documenting test cases for the UAT portion of work. Closed and validated projects so they could be turned over for warranty and hyper care. • Led and implemented 4-6 minor to major projects in the retirement project planning industry.• Maintained, developed, and executed Smartsheet’s for the project plan. • Created and implemented specific project templates to monitor project issues along with current milestones.• Met with stakeholders to gather specific requirements for project completion and timelines.• Worked with the BA and SA’s to capture and validate business requirements.• Facilitated and helped develop test cases across multiple teams for UAT. In addition to that, documented and signed off on completed UAT work. • Worked with the IT Project Manager in addition to IBM technical development team to implement project opportunities.

Initiated, planned, executed, controlled, monitored, and closed small to large scale theme park projects. Was directly responsible for creating the charter, budget, communication plan, mitigation, and risk reports. Contributed to knowledge base for KPI’s and dashboards. Led and held weekly project meetings to discuss scope, scope creep, iterations of current processes, and reported to the Program Manager and Director. Provided weekly budget updates on actual vs projected for current projects. • Led and implemented parkwide conference room upgrade from Cisco to Logitech for over 150 conference rooms ranging from executive boardrooms to small individual offices• Maintained and developed Smartsheet’s for current projects.• Created and implemented specific project templates to monitor project issues along with current milestones• Met with stakeholders to gather specific requirements for project completion and timelines.• Coached and mentored team members on project implementation, technical documentation, requirements, and understanding communication channels.

Headed project operations from Initiating, planning, executing, monitoring, controlling, and closing. Directed and coordinated efforts of six- member teams, including project manager and coordinators along with customer project managers, engineers, vendors, contractors, and in house IT team. Ensure the timely delivery of core project milestones by devising and implementing plan, while steering effort of multiple stakeholders and prioritizing tasks. Maintain exceptional risk mitigation and quality standards for all the aspects of project. Standardized SOW process to ensure achievement of all key project milestones for more than $20M portfolio of national cabling infrastructure projects. Created and streamlined operational process workflow, test strategy, and retrospectives to manage expectations, create transparency into project status for all stakeholders that resulted in obtaining 35% project margin target. Restructured the standard organizational teams by 30% creating smaller, more efficient teams resulting in increased revenues of 10% on average.• Over 12 years’ experience in negotiating and working with contractors and vendors establishing vendor management protocols and procedures.  Led the team(s) on projects that included redoing the front end of 500 national big box stores for multiple years. Collaborated with Directors, Engineers, Project Managers, and AHJ partners to reduce costs and save the company $1.3 million year over year. Achieved this by negotiating contracts, reducing project costs, and working with suppliers. Allocated competent resources in the initiating phase, tracked actual costs compared to forecasted costs as needed to see project was on track, adjusted as needed. Introduced matrix organizations to share resources and allocate highly qualified individuals to the correct positions and more cost- effective individuals for similar tasks reducing costs.

• Provide technical services to managers and directors• These services consist of a broad range of tasks including: PC troubleshooting, workflows, documentation, and reporting needs. • Provided technical reports to managers and directors• I worked in a DBMS helping with the retrieval, storage, and management of our databases• Also developed a rapport with clients as I would deliver reports to them directly if needed

Designed and developed Test Cases, administered Change Control strategies, populated and maintained databases, conducted Quality Analysis, and developed business plans for implementation for a large IT organization. Gained valuable experienced in both technical tasks, and business operations.• Designed and developed Test Cases• Wrote and executed test plans• Administered Change Control strategies, • Conducted Quality Analysis• Developed business plans for implementation for a large organization.