Matt Abney Email and Phone Number
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Matt Abney phone numbers
At Interstate AC Service LLC, my role as Commercial Account Manager is founded on a robust background in Customer Relationship Management and Six Sigma methodologies. Leading with a customer-centric approach, my efforts are focused on delivering HVAC and plumbing solutions that not only meet but exceed client expectations. The synergy between my CRM expertise and Six Sigma certification enables me to drive service excellence and operational efficiency within the organization.Reflecting on my tenure as Regional Director at Coverall PCS, the commitment to fostering franchise growth and advancing customer service initiatives was paramount. Our team's dedication to minimizing account attrition and maximizing performance initiatives is evident through our collaborative approach. With a track record of sustained KPI achievements, I am committed to continuing the trajectory of success and service distinction at my current company.
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Commercial Account ManagerInterstate Ac Service Llc Oct 2024 - PresentNashville, Tn, UsFull service commercial HVAC and Plumbing Company providing free quotations: • Commercial HVAC Preventative Maintenance Agreements• Commercial Plumbing Preventative Maintenance Agreements• Control System Preventative Maintenance Agreements, • Routine Service, • Unit and System Replacement• New System Installation• Retrofit
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Regional DirectorCoverall Pcs, Llc Dec 2023 - Nov 2024• Responsible for all activities pertaining to the selling of Coverall Franchises.• Oversee the development of Coverall Franchise Owners to facilitate growth and minimize account attrition.• Establishing quotes for commercial cleaning projects based on measurements, scope of work, total overhead cost, and logistics.• Establishing quotes for new commercial cleaning accounts based on measurements, scope of work, total overhead cost, and logistics.• Work collectively with the sales and operations staff to achieve performance initiatives.• Assure that all funds, physical assets and other property are properly safeguarded and administered.
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Associate Sales ManagerConcentrix Feb 2021 - Dec 2023Newark, California, Us• Frontline Leader overseeing fourteen Sr. Support Specialist.• Lead team expansion into multiple segments and geographies.• 100% KPI attainment for 10 + quarters. • Driving implementation and compliance of the RedHat Lifecycle Sales Process.• Utilize Google Studio reporting for data and account risk analysis.• Ensuring accurate documentation within SalesForce.• Quarterly audits to ensure accounts are booked and forecasted accurately. • Involvement in strategic planning and execution of new value-adding opportunities. -
Service Supervisor (Promoted In August 2019)Cintas 2019 - Feb 2021Mason, Oh, Us• Frontline Leadership and development of nine Service Sales Representatives.• Handle direct customer inquiries and implementation of immediate resolutions.• Weekly quotas pertaining to Profit & Losses, Lost and Damage, and uniform ordering.• Maintaining a high level of safety awareness and compliance.• Top performer in customer and delinquent revenue retention.• Conducting weekly payroll and commission payouts.• 2020: Finish # 3 within our region in total KPI attainment. -
Service Sales RepresentativeCintas Jan 2016 - Aug 2019Mason, Oh, Us• Responsible for delivery of Cintas products and services to my specific customer base.• Providing excellent and consistent customer engagement.• Managing customer inventory. • Driving net new sales initiatives through introduction and demonstrations.• Responsible for all product ordering for each individual customer.• Met and exceeded weekly KPI attainment.• Responsible for customer contract negotiation and retention.• Top 50 SSR in the Southeast Region within the 2019 30:30 Sales Promotion.
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Service ManagerRestaurant Technologies Sep 2014 - Jan 2016Mendota Heights, Mn, Us• Frontline Leader four Service Technicians.• Consistent top performer in Customer NPS Scores.• Responsible for inventory management and distribution.• Coordinate parts order for new accounts, current accounts, and the Service Technicians.• Daily customer engagement and strategic consulting.• Surveying, scheduling, and coordinating new account installation.• Scheduling daily service calls based upon customer demand, geographic, and priority.• Understanding weekly reports pertaining to cost, growth, profit, and team goals. -
Service & Warehouse ManagerCsc Serviceworks Sep 2012 - Sep 2014Melville, New York, Us• Frontline Leader of thirteen Service Technicians. • Responsible for inventory management and distribution of all items within our warehouse.• Coordinate all parts order for new accounts, current accounts, and the Service Technicians.• Conducting quarterly inventory counts to ensure 100% inventory accuracy.• Direct customer engagement to ensure our service meets their specific needs.• Recruiting, training, assisting, and mentoring Service Technicians.• Scheduling installations of new and used equipment within new or current customers.• Understanding weekly reports pertaining to our cost, growth, profit, and team goals. -
District Service SupervisorUnifirst Corporation May 2011 - Sep 2012Wilmington, Ma, Us• Frontline Leader six Route Sales Representatives.• Oversee 550 weekly accounts and $80,000 of weekly revenue.• Daily customer engagement to ensure our service meets their specific needs.• Work closely with the office staff on Account Receivable issues and order processing.• Involved in contract negotiations with new and current customers.• Establishing weekly reports pertaining to our cost, growth, profit, and team goals. -
Market Specialist Sales RepresentativeG&K Services May 2010 - May 2011Minnetonka, Mn, Us• Generating new account growth within the Louisville Metro area.• Presenting and demonstrating the value of our products to potential customers.• Building custom presentations and proposals catered to the customer specific needs.• Maintaining a weekly sales average established by my superiors. -
Account ExecutiveThe Tennessean Jun 2007 - Aug 2009Nashville, Tn, UsPromoted in September 2008 • Sales of all new clients advertising sales initiatives within the Spring Hill & Franklin, TN area.• Prospecting, cold calling, and establishing new client engagement within my territory.• Monthly increase in new client attainment.• Building custom proposals, conducting needs assessments for potential clients. -
Account ManagerThe Tennessean Jun 2007 - Sep 2008Nashville, Tn, Us• Executing all sales initiatives within my assigned territory (40 – 70 accounts).• Writing advertising proposals and negotiating dollar volume contracts.• Scheduling and executing client advertising programs.• Achieved 100% + Quota attainment ( 18 Months Straight ). • Awarded Sales Rep of the Month: March, July, and September 2008
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Account ExecutiveImagewest ( Student-Run Advertising Agency ) May 2006 - Aug 2006• Communication and interaction with various clients. • Acquiring new business. • Setting appointments with potential clients. • Writing marketing and creative work plans.• Writing meeting and business recaps. • Project Coordinator / Producer for a 40-minute documentary. • Closing out jobs related to billing hours. • Project research. • Conducting customer surveys.
Matt Abney Skills
Matt Abney Education Details
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Western Kentucky UniversityAdvertising
Frequently Asked Questions about Matt Abney
What company does Matt Abney work for?
Matt Abney works for Interstate Ac Service Llc
What is Matt Abney's role at the current company?
Matt Abney's current role is Commerical Account Manager @ Interstate AC.
What is Matt Abney's email address?
Matt Abney's email address is ab****@****ail.com
What is Matt Abney's direct phone number?
Matt Abney's direct phone number is +161525*****
What schools did Matt Abney attend?
Matt Abney attended Western Kentucky University.
What skills is Matt Abney known for?
Matt Abney has skills like Sales, Sales Operations, Customer Service, Cold Calling, Sales Management, Advertising, Account Management, Leadership, Negotiation, Inventory Management, B2b, Marketing.
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