Project Consultant at KPMG Nunwood, a specialist in customer experience improvement. KPMG Nunwood helps organisations transform their customers’ experiences and grow more quickly.To guide improvement, we provide best-in-class customer experience measurement, voice of the customer and NPS programmes. Powered by Fizz™ Technology, we manage real-time feedback, pinpoint focus and co-ordinate action.We help clients speed up change, by prioritising investments, redesigning… Show more Project Consultant at KPMG Nunwood, a specialist in customer experience improvement. KPMG Nunwood helps organisations transform their customers’ experiences and grow more quickly.To guide improvement, we provide best-in-class customer experience measurement, voice of the customer and NPS programmes. Powered by Fizz™ Technology, we manage real-time feedback, pinpoint focus and co-ordinate action.We help clients speed up change, by prioritising investments, redesigning customer journeys and implementing joined-up customer experience strategies. The global resources of KPMG allow us to work seamlessly with business leaders, from strategic vision to operational execution.We guide everything with best practice. The Customer Experience Excellence Centre is the world’s largest customer think tank. Its work ensures everything we do is steered by cutting-edge customer thinking and management innovation. Show less