Matthew Barreto Email & Phone Number

Walker, Michigan, United States

● SCCM and Microsoft Active Directory admin● Mac system Admin (Imaging Macs, troubleshooting)● Building Mac packages and scripts using JAMF● International tech support (Via MS Teams and TeamViewer)● Installing, configuring, and troubleshooting Microsoft products (Windows 10, Office 365, Teams, Azure, etc.)● Providing remote and onsite technical support to end-users via phone, email, or chat● Maintaining and updating IT inventory, documentation, and policies● Implementing and enforcing security measures and best practices for IT systems and devices

Allendale, Michigan, United States

After working at Burger King I was able to transition the skills that I have learned to the Resident Assistant position at Grand Valley. As an Resident Assistant or RA, I am responsible for 50 residents. I am responsible for maintaining resident behavior, being a conflict manager, and being a resources for resident whether that be for personal or educational reasons. I am also responsible for planning events with other RA's for residents to attend.

Sparta, Michigan, United States

As an assistant manager at Burger King I was responsible for small managerial tasks when the manager had to step out, was on break, or when the manager needed to complete tasks in the office. During my duration at Burger King I was an opener, mid-shift worker, and a closer. This meant that I was able to understand all facets of how the restaurant was ran. I also learned many experience at the job such as working as a team, communciation, and customer service.

B.S. Information Technology, Information Technology, 3.4

Activities and Societies: Laker Familia ( organization for Latino/a and latinx students to join and meet likeminded individuals) Resident.

B.S. Information Technology, Information Technology, 3.54

Grand Rapids Community College(Grand Rapids, MI) was where I went after graduating high school. I took various general education courses.