Matt Bates

Matt Bates Email and Phone Number

Vice President - Customer Experience @ OneShield
Boston, MA, US
Matt Bates's Location
Boston, Massachusetts, United States, United States
About Matt Bates

Experienced Senior IT Leader with almost 25 years of experience in development, project management, and executive leadership of Insurance systems selection, implementation, and maintenance. Recognized as a key business partner to ensure alignment between business units and IT to deliver successful solutions for business needs. Excellent facilitator and communicator with experience in all aspects of SDLC, and key contributor to development of department and corporate policies and procedures for improved regulatory compliance and operational efficiency.Areas of Expertise• Insurance • SDLC • Project/Program Management • IT Business Alignment• IT Strategy • Policy Administration System Selection• IT Management • Vendor Management• Business Process Improvement • Data Security

Matt Bates's Current Company Details
OneShield

Oneshield

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Vice President - Customer Experience
Boston, MA, US
Website:
oneshield.com
Employees:
472
Matt Bates Work Experience Details
  • Oneshield
    Vice President - Customer Experience
    Oneshield
    Boston, Ma, Us
  • Oneshield
    Program Director
    Oneshield Apr 2023 - Present
    Marlborough, Ma, Us
    As a Program Director at OneShield, I will be helping our clients grow their business and improve processes through the use of OneShield's outstanding technology solution. I partner with Insurers to ensure their business needs are met and align technology with operations, underwriting, claims, and finance to achieve great things.
  • Berkshire Hathaway Specialty Insurance
    Senior Vice President Information Technology
    Berkshire Hathaway Specialty Insurance Apr 2014 - Apr 2023
    Boston, Massachusetts, Us
  • Tower Group Companies
    Vp - It
    Tower Group Companies Mar 2000 - Apr 2014
    Vice President - Policy Systems• Managed large in-house/external team developing, enhancing, and maintaining over 12 Policy Administration Systems.• Oversaw strategic implementations of Accenture Duck Creek platform for both Personal and Commercial Lines franchises. • Managed implementations of CSC’s Point IN platform for Workers Compensation Line of Business. • Worked on the design and implementation of new best-of-breed strategy for the organization, resulting in selection and implementation of over 10 new strategic systems for business growth and increased operational efficiency.• Standardized procedures for system enhancements and production support, resulting in increased efficiency across multiple development teams.Vice President – IT Business Relationship Manager• Performed primary liaison duties with multiple business units to IT.• Participated in business planning sessions, prioritized IT projects and coordinated IT Delivery teams to align with Business priorities.• Created consolidated IT roadmaps to ensure standard communication for all business customers.• Developed Department policies and procedures for Demand Management and project approval.
  • Allenbrook
    Database Architect
    Allenbrook 1997 - 1999

Matt Bates Skills

It Strategy Vendor Management Sdlc It Management Business Process Improvement Project Portfolio Management Insurance Enterprise Architecture Program Management Integration Business Intelligence Business Analysis Pmo Software Development Life Cycle Governance Business Process Project Management Office Customer Relationship Management It Governance Information Security Management Business Strategy Crm Process Simulation Process Development

Matt Bates Education Details

  • Rensselaer Polytechnic Institute
    Rensselaer Polytechnic Institute
    Civil Engineering
  • United States Military Academy At West Point
    United States Military Academy At West Point

Frequently Asked Questions about Matt Bates

What company does Matt Bates work for?

Matt Bates works for Oneshield

What is Matt Bates's role at the current company?

Matt Bates's current role is Vice President - Customer Experience.

What is Matt Bates's email address?

Matt Bates's email address is ma****@****lty.com

What is Matt Bates's direct phone number?

Matt Bates's direct phone number is +178135*****

What schools did Matt Bates attend?

Matt Bates attended Rensselaer Polytechnic Institute, United States Military Academy At West Point.

What skills is Matt Bates known for?

Matt Bates has skills like It Strategy, Vendor Management, Sdlc, It Management, Business Process Improvement, Project Portfolio Management, Insurance, Enterprise Architecture, Program Management, Integration, Business Intelligence, Business Analysis.

Who are Matt Bates's colleagues?

Matt Bates's colleagues are Asha Jacob, Aaron Fernandes, Druvi Tendulkar, Gaganpreet Kaur Chopra (Gagan), Eric Nordstrom, John Jacques, Rasik Raikar.

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