Automotive physical damage appraiser who has worked in both independent and dealership environments since 2002. -prepare estimates using computer software (MCE/Audatex-Qapter)-complete and submit estimates electronically based on insurance company DRP guidelines, with supporting photos and documentation-researching OEM procedures and documentation-pre/post scanning vehicles-sourcing, order, checking parts for quality, accuracy, and damage-quality inspection of post repairs-IT skills have been utilized for maintenance, recommendations, on the fly troubleshooting, and working with outside IT support to resolve issuesFormerly certified in Michigan for collision repair mechanic, unitized auto body repair. Citizen of Canada and the US with experience working in Detroit, MI & Windsor, OntarioIT background with certificate in networking in 2008. Comptia A+ certified.