Matt Bonde Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

Close is the inside sales CRM of choice for startups and SMBs. Make more calls, send more emails and close more deals. Close was born from ElasticSales, a sales-as-a-service platform that provides both software and manpower that lets startups outsource their sales functions on demand. We released Close to the world after 1.5 years of development and iteration with our internal development and sales team. We created something truly special - a CRM developed by sales people, for sales people, that had already generated millions of dollars in sales for hundreds of venture backed Silicon Valley startups. Close allows sales people to spend more time communicating with their customers and less time on data entry. The software includes the ability to make and receive calls, while taking notes, without leaving the application or picking up a desk phone. The platform includes a built in phone system through which a sales person can simply click on a lead to call along with powerful email communication tools.

Horsham, Pa, Us

Proscape is a platform designed to help solve the alignment problems between sales and marketing teams by making it easier to create, organize, and understand how marketing materials are being used in sales interactions.Provided initial consulting and discovery with prospective clients with a goal of converting new business for Proscape. Successfully converted over $700K in new and repeat business through direct and partner relationships. Trained and assisted team in consulting with new customers and partners to understand unique business challenges related to sales interactions and sales collateral, and puts together a success plan for each customer to take full advantage of platform capabilities. Guided CSM team to execute success plan strategies with each client, focusing on training back-end users to be proficient with creation tools, and helping to coordinate training and deployment of content to end users. Managed premier support services projects to ensure on-time delivery and customer satisfaction, coordinating between development, IT, design departments.Built relationships with key stakeholders at each client to ensure satisfaction and retention, while also identifying expansion opportunities resulting in an average of 10-20% subscription increases. Proactively analyzed platform utilization with each client, revisiting content organization regularly through data reporting and providing suggestions to maximize platform benefits when needed. Average client sales team utilization well above goal. Implemented various technologies such as Intercom, Pardot, and Salesforce.com focused on the ability to scale all efforts. Developed best practices for MQL follow-up cadence and messaging resulting in over 200 leads per month.Defined and trained team on how to deliver demo experiences catered to the audience, leading to a >50% demo conversion rate for partners and customers.

Horsham, Pa, Us

Managed the birth and development of platform community built ontoSalesforce.com.Developed training and certification programs to increase partner proficiencyusing proprietary app creation software.Managed team of individuals tasked with customer support cases, assisting with training, planning, and implementation of apps created on platform.Coordinated billing renewals and worked with client billing departments as necessary to ensure timely delivery of payments. Handled the coordination and execution of all new partner and customer contracts, average value $30k per customer (enterprise upwards of $300k).Identifies gaps and opportunities for new product features and ventures into new solution territories while working with client teams. Acts as the voice of the customer throughout the requirements gathering and product design phases. Assists marketing teams in understanding and translating technical features into marketable benefits. Coordinates and holds new product webinars, and directly manages support teams in documentation and promotion of new features. Tracks feature adoption with new and existing clients, works with account teams to identify client opportunities for feature implementation. Develops partner content-marketing strategy designed to engage key influencers within partner network.

Richfield, Minnesota, Us

Lead top performing sales team (top 300 out of 1,200) by training and motivating team in product knowledge, relationship building skills and salesmanship.Responsible for department with $10MM annual sales through daily business operations, including managing inventory, driving sales culture, handling customer concerns and developing team members.Analyze business trends and results in order to better identify performance gaps and implemented strategies to close gaps.Built a variety of coaching and tracking tools used by all leadership in the location designed to streamline information and tailor training to each individual team member.Drove company leading customer satisfaction scores with an emphasis on recognition for good customer surveys and compliments.Cultivated long-term relationship with high-complexity customer resulting in over $100,000 annually.

Richfield, Minnesota, Us

Coordinated community events with local non-profit organizations, generating over $10,000 in Best Buy grants for various organizations.Organized team of volunteer Best Buy employees to donate their time in over a dozen events, including the MS Mud Run and American Lung Association Fight for Air Walk.Coached employees on how to identify business customers and submit their information to be contacted by Best Buy for Business (B2B sales team).Generated YoY improvement in lead generation and revenue performance in first 3 months, started long-lasting relationships that continue to provide benefit.